Mid. Account Manager_ Bilingual Korean/ English

Woongjin, Inc•Plano, TX
•$60,000 - $65,000

About The Position

The Account Manager provides comprehensive support across business operations, collaborating with procurement, accounting, and legal teams. The role manages quotations and contracts for new and renewing agreements, prepares PUMIs for infrastructure changes and intra-company contracts, and serves as the primary point of contact for client communications and support. It also involves reporting, contract lifecycle management, and maintaining quote, billing, contract, and customer information across company platforms.

Requirements

  • Bachelor’s degree in Business Administration, or a minimum of 4 years of experience in a related field.
  • Proficiency in ICT systems, cloud platforms, and digital collaboration tools.
  • Advanced proficiency in Microsoft Word, Excel, and PowerPoint.
  • Fluency in English and Korean.
  • Cross-cultural communication, client relationship management, legal documentation, attention to detail, time management, and strategic problem-solving skills.

Responsibilities

  • Collaborate with procurement, accounting, legal, and other cross-functional teams to support business operations.
  • Create and manage quotations for new and renewal contracts.
  • Draft contracts and PUMIs in accordance with legal and corporate compliance standards.
  • Prepare PUMIs for server and disk upgrades, decommissions, and intra-company contracts.
  • Serve as the primary point of contact for client communications and support, ensuring customer satisfaction and timely issue resolution.
  • Prepare and deliver regular and ad hoc reports tailored to client needs.
  • Manage the contract lifecycle, including initiation, execution, tracking, and renewal.
  • Monitor and update quotes and billing information related to SCP resource usage via the company Cloud Platform.
  • Register and maintain customer-side contract and quote information in internal platforms such as RMS and BQMS.
  • Perform additional responsibilities as required to support business objectives.
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