Mid. Account Manager_ Bilingual Korean/ English

Woongjin•Plano, TX

About The Position

The Account Manager provides comprehensive support across business operations by collaborating with procurement, accounting, legal, and other cross-functional teams. The role manages quotations and contracts, prepares PUMIs and client reports, supports client communications, and maintains contract, quote, and billing information for SCP resource usage on company platforms.

Requirements

Bachelor’s degree in Business Administration or a minimum of 4 years of experience in a related field is desired.
Proficiency in ICT systems, cloud platforms, and digital collaboration tools.
Advanced proficiency in Microsoft Office, including Word, Excel, and PowerPoint.
Fluency in English and Korean.
Cross-cultural communication, client relationship management, legal documentation, attention to detail, time management, and strategic problem-solving skills.

Responsibilities

Collaborate with procurement, accounting, legal, and other cross-functional teams to support business operations.
Create and manage quotations for new and renewed contracts.
Draft contracts and PUMIs in accordance with legal and corporate compliance standards.
Prepare PUMIs for server and disk upgrades, decommissions, and intracompany contracts.
Serve as the primary point of contact for client communications and support, ensuring customer satisfaction and timely issue resolution.
Prepare and deliver regular and ad hoc reports tailored to client needs.
Manage the contract lifecycle, including initiation, execution, tracking, and renewal.
Monitor and update quotes and billing information related to SCP resource usage through the company Cloud Platform.
Register and maintain customer-side contract and quote information in internal platforms such as RMS and BQMS.
Perform additional responsibilities as required to support overall business objectives.