Logistics Senior Coordinator -Bilingual (Korean/ English)

Woongjin•Plano, TX

About The Position

The Logistics Senior Coordinator supports the Mobile Business Unit’s global distribution of Samsung mobile devices, planning, executing, and improving inbound and outbound air and ocean freight operations. The role helps ensure shipments move efficiently from manufacturers to company warehouses and then to customers. It requires hands-on air freight operations experience and solid ocean freight knowledge. The position follows a five-day work schedule that includes weekend shifts based on operational requirements. The position is based in Coppell, with work in Plano approximately two days per week for meetings.

Requirements

Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field.
At least 6 years of logistics coordination experience, with a strong focus on international air and ocean freight operations.
Hands-on experience in international air, ocean, and OTR freight forwarding operations.
Proven experience managing transload warehouse operations and Truckload dispatch.
Strong understanding of international air and ocean freight regulations and customs procedures.
Proficiency with ERP and logistics systems such as SAP, TMS, and WMS, or equivalent systems.
Advanced Microsoft Excel skills, including Pivot Tables and VLOOKUP/XLOOKUP.
Bilingual Korean and English.

Responsibilities

Create and maintain daily tracking reports for air import, ocean import, and OTR, including weekend operations.
Gather departure information for containers and air cargo at ports, terminals, and airports; monitor and confirm on-time departures; and coordinate schedules with terminal operators and customs brokers.
Track ocean containers, rail intermodal units, and air shipments in real time; validate Import of Documentation (IOD) and Proof of Delivery (POD) daily; and respond to shipment exceptions such as delays, damages, and customs holds.
Oversee transload warehouse capacity planning and utilization, manage operational KPIs, identify bottlenecks, and coordinate corrective actions with warehouse teams.
Schedule and dispatch Truckload (TL) Outbound (OB) orders using a Transportation Management System (TMS); optimize routing and load consolidation to meet service-level agreements while minimizing costs.
Serve as the primary contact for logistics partners, including carriers, freight forwarders, customs brokers, internal supply chain teams, and customers; handle claims, documentation, and escalations through phone, email, or virtual meetings.
Ensure shipments comply with international trade regulations, hazardous material requirements, and security standards; maintain accurate records for audits and regulatory inspections.
Perform other job-related duties as assigned.