Case Manager

Community Bridges, INC•Tucson, AZ

About The Position

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency and nonprofit provider of substance use and behavioral health programs throughout Arizona. Its services include residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services. The Case Manager provides case management services in the community and/or an office setting to patients and their families. The role supports patients and the care team with planning, outreach, advocacy, coordination, and monitoring of patient needs and progress. The Case Manager helps patients access health services, financial assistance, employment, education, social services, and natural supports; assesses patient needs; develops and monitors individualized treatment plans; and documents services accurately and promptly. The role embraces recovery and promotes a safe recovery environment for clients. CBI describes its work environment as upbeat and safe, emphasizes work-life balance, and offers ongoing training and support with opportunities for professional growth. Its facilities use a “no wrong door” treatment approach and provide integrated care.

Requirements

  • High school diploma or GED.
  • 1–3 years of experience working with the GMH/SU population.
  • 1–3 years of experience in a behavioral health position providing outreach and engagement activities.
  • Valid identification.
  • Behavioral Health Technician (BHT) qualification in accordance with A.A.C. R9-10-101.33 and CBI Clinical Policies and Procedures.
  • Arizona Fingerprint Clearance Card.

Nice To Haves

  • Associate degree or higher in a field related to behavioral health.
  • At least six months of recovery from substance use and/or mental health disorders.
  • 1–3 years of experience in a medical setting.
  • Current Arizona driver’s license, valid and in good standing.
  • 39-month motor vehicle record (MVR).

Responsibilities

  • Provide case management services to patients and families in the community and/or in an office setting.
  • Assist patients and the care team with planning, connecting, outreach, advocacy, coordination, and monitoring of patient needs and progress.
  • Help patients access health services, financial assistance, employment, education, social services, and natural supports.
  • Assess patient needs and develop and monitor individualized treatment plans.
  • Document services provided accurately and in a timely manner.
  • Embrace the recovery philosophy and promote a safe recovery environment for clients.

Benefits

  • Generous paid time off accrual, described as a five-week plan.
  • Medical, dental, vision, disability, life, and supplemental insurance plans.
  • Hospital indemnity and critical illness coverage.
  • Pet insurance.
  • Dependent care savings and health care savings plans.
  • 401(k) with employer match; 100% vested upon enrollment.
  • Wellness programs.
  • Tuition reimbursement and scholarship programs.
  • Incentives.
  • Ongoing training and support and professional growth opportunities.
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