Case Manager for High-Risk Youth (Bilingual Spanish)

WestCoast Children's Clinic•Oakland, CA

20d•Hybrid

About The Position

WestCoast Children’s Clinic, a non-profit community psychology clinic in Oakland, California, is seeking a Bilingual (Spanish) C-Change Case Manager. This role involves collaborating with clinicians and various external professionals to provide advocacy and linkage to support high-needs youth. Services include coordinating with education, vocational programs, housing, healthcare, and other independent living skills resources. The ideal candidate will possess strong advocacy skills, flexibility, a strengths-based approach, and experience working with high-needs youth.

Requirements

At least 2+ years of experience working with systems involved youth.
Bachelor’s degree in Psychology, Criminal Justice, Social Work, or a related field preferred.
Bilingual in English and Spanish (required)
Experience providing case management and rehabilitation services.
Demonstrated experience working with adolescents with dual diagnosis and high mental health needs and/or Sexually Exploited Minors.
Knowledge of Alameda and SF County community resources for TAY youth.
Experience working either in the community or in a variety of settings: homes, schools, neighborhoods, other agencies, etc.
Experience in working with diverse communities.
Ability to work with clients who have complex traumatic histories and other attachment difficulties.
Ability to travel by car to meet with clients, generally within a 90 mile radius of WCC's Oakland office.
Employees must have a clean CA DMV record.
When driving for WCC, current vehicle insurance is required.
Case management skill – assessment/evaluation, crisis intervention, ability to use supervision effectively, ethical and legal responsibilities, high quality documentation.
Cultural humility - knowledge of issues of race, class and ethnicity.
Efficiency and time management - ability to be well-organized.
Collaboration and team functioning - able to work independently and collaboratively as part of a multidisciplinary team.
Knowledge of or ability to learn Medi-Cal reimbursement procedures and billing.
Candidates must demonstrate advanced Spanish language proficiency in order to effectively provide services to Spanish-speaking clients and families.
Final candidates will be required to complete an ALTA Language Proficiency Test administered by WestCoast Children’s Clinic and must achieve a minimum score of Level 9 (Advanced) to qualify for the position.

Nice To Haves

Bachelor’s degree in Psychology, Criminal Justice, Social Work, or a related field

Responsibilities

Provides advocacy, targeted case management, and community-based rehabilitation services to transition-age youth.
Assists youth in identifying and utilizing community services and resources to address their needs, including housing, medical/physical health, education, employment, independent living skills, advocacy, placement stability, and age-appropriate enrichment activities in Alameda and SF county.
Provide risk assessments, crisis intervention, stabilization, safety plans, and drop-in counseling (as needed).
Connects youth with legal representation, as needed and appropriate, and supports youth in court appearances.
Provides psycho-education about sexual exploitation and advocacy services for clients.
Assists youth with accessing SSI and/or regional center services, appropriate housing resources including acute and structured residential treatment options as appropriate.
Follow up with youth when incarcerated or hospitalized and transitioning to placements.
Assists youth with obtaining and keeping Medi-Cal.
Complies with policies, procedures, documentation and paperwork for EPSDT Medi-Cal billing and meets billing requirements as set by the agency.
Demonstrates professional and ethical conduct at all times as a representative of the WestCoast community.
Provides Enhanced Care Management (ECM) services.
Provides services in the community, for which travel by car is necessary.

Benefits

100% Employer-paid medical and a variety of different plans (base plan, Kaiser HMO), dental, vision, life insurance, and long-term disability coverage for full-time employees.
50% paid coverage for dependent medical and dental.
Bilingual pay differential for qualified candidates (10% of yearly salary)
Quarterly and annual incentive compensation plans, generous retirement plan contribution
403b retirement plan with ROTH and 403b contribution options
Flex-spending options - Medical, Dependent Care and Commuter Plans
Three weeks of paid time off per year (additional PTO accrual with increased years of service)
12 Paid Holidays per year, and Self-Care Leave
Wellness Stipend ($100 per month), which can be used on a variety of expenses related to self-care and wellness
Professional development stipend
CEUs for trainings