Case Manager - SSVF Outreach (JR 5895)

PATH (People Assisting the Homeless)•Los Angeles, CA

9h•$24 - $29•Onsite

About The Position

PATH is seeking an Outreach Case Manager for its Supportive Services for Veteran Families (SSVF) team at the RHC Office in Los Angeles, California. The role helps participants break the cycle of homelessness through a “whatever it takes” approach and supports them in pursuing housing stability and other individualized goals. The position is full-time, Monday through Friday, 8:00 a.m. to 4:30 p.m., and requires driving. It is non-exempt and pays $23.94–$29.13 per hour, with placement within the range based on relevant experience. PATH is a California-based organization founded in 1984 that provides services including homelessness prevention, street outreach, employment assistance, case management, supportive services, interim housing, and permanent supportive housing. Its programs aim to address barriers to long-term housing stability and improve well-being, with an emphasis on equity and accessibility. The role includes conducting participant intakes and needs assessments, developing individualized service plans, connecting participants with resources, completing program-specific assessments, reviewing progress, and maintaining accurate, timely, and confidential participant records. Candidates must be authorized to work in the United States. Work must be performed within California; PATH does not offer fully remote positions. Driving is an essential function, and candidates must have reliable transportation, a valid driver’s license, proof of insurance and vehicle ownership for personal vehicles used during work duties, and the ability to qualify for PATH’s insurance coverage. Candidates must have or be willing and able to obtain CPR/First Aid training and successfully complete tuberculosis testing, background screening, and a drug test as a condition of hire. A resume is required with the application.

Requirements

All levels of education and experience are welcome.
Have employment eligibility verification and authorization to work for any employer in the United States; PATH cannot sponsor or take over sponsorship of an employment visa.
Have or be able and willing to obtain CPR/First Aid training.
Successfully complete a tuberculosis test, background screening, and drug test as a condition of hire.
Have reliable transportation and a valid driver’s license.
Provide proof of insurance and ownership for personal vehicles used during work duties.
Be able to qualify for PATH’s insurance coverage.
Demonstrate analytical skills and attention to detail.
Demonstrate collaboration and teamwork skills.
Communicate clearly and effectively verbally and in writing.
Demonstrate creativity, initiative, critical thinking, and problem-solving ability.
Maintain ethical and professional standards and boundaries.
Submit a resume with the application.

Nice To Haves

Two years of experience in healthcare, case management, homeless services, working with vulnerable populations, or a related field.

Responsibilities

Conduct intake and individualized needs assessments for participants.
Collaborate with participants to develop Individualized Service Plans addressing housing goals, income, and identified personal needs such as medical, mental health, substance use, financial resources, vocational goals, and social support.
Provide referrals, linkages, information, and support to resources that help participants achieve their service-plan goals.
Complete program-specific assessments, such as VI-SPDAT.
Evaluate participants’ strengths and challenges in addressing short- and long-term goals, and conduct a 90-day review after initial intake.
Maintain documentation according to program and PATH policies, including timely case-file notes and complete, accurate, current participant files.
Maintain the confidentiality of participant files in accordance with HIPAA and applicable guidelines.