Case Manager - SSVF Housing Retention (JR 5896)

PATH (People Assisting the Homeless)•Los Angeles, CA

9h•$24 - $29•Onsite

About The Position

PATH is seeking a Case Manager for its Intensive Case Management Services team at the RHC Office in Los Angeles, California. The role assists clients in breaking the cycle of homelessness through a “whatever it takes” approach, supporting them through phases that may include street homelessness, interim housing, transitional housing, and permanent housing. The Case Manager helps participants access and maintain services across healthcare, social services, interpersonal support systems, and the coordinated entry system (CES). The position conducts participant intake and individualized needs assessments, collaborates on Individualized Service Plans (ISPs), connects participants to relevant resources, completes program assessments, reviews progress toward goals, and maintains required participant documentation. Driving is an essential function. The schedule is full-time, Monday through Friday, 8:00 a.m. to 4:30 p.m. The role is based in Los Angeles, and regular and customary work must be performed in California. The listed pay range is $23.94–$29.13 per hour. The lower end applies to candidates meeting minimum experience or with limited relevant experience; the higher end applies to seasoned candidates with considerable relevant experience. The role is non-exempt.

Requirements

All levels of education and experience are welcome.
Demonstrate analytical skills and attention to detail, including gathering and interpreting data and producing accurate, high-quality work.
Work collaboratively and build positive relationships with colleagues, participants, and stakeholders.
Communicate clearly and effectively, verbally and in writing.
Demonstrate initiative, creativity, and a proactive approach to work.
Use critical thinking and problem-solving skills to evaluate information, consider alternatives, and make sound decisions.
Maintain ethical and professional standards, integrity, and appropriate professional boundaries.
Have employment eligibility verification.
Have or be able and willing to obtain CPR/First Aid training.
Successfully complete a tuberculosis test, background screening, and drug test as a condition of hire.
Have reliable transportation, a valid driver’s license, proof of insurance and ownership for any personal vehicle used for work, and the ability to qualify for PATH’s insurance coverage.
Be authorized to work for any employer in the United States; the employer cannot sponsor or take over sponsorship of an employment visa.
Perform regular and customary work within California.
Not currently receive PATH services or have received PATH services within the past two years.

Nice To Haves

Two years of experience in healthcare, case management, homeless services, working with vulnerable populations, or a related field.

Responsibilities

Conduct intake and individualized needs assessments for participants.
Collaborate with participants to develop an Individualized Service Plan addressing housing goals, income, and personal goals, including medical, mental health, substance use, financial, vocational, and social support needs.
Provide referrals, linkages, information, and support to resources that help participants achieve their ISP goals.
Complete program-specific assessments, such as VI-SPDAT.
Evaluate participants’ strengths and challenges in addressing short- and long-term goals, and conduct a 90-day review after initial intake.
Maintain documentation in accordance with program and PATH policies, including timely case file notes and complete, accurate, current participant files.
Support clients through phases of homelessness and help them access and maintain healthcare, social services, interpersonal support systems, and coordinated entry services.
Drive as required for the position.