Case Manager, PATH

AltaPointe Health•Mobile, AL

About The Position

AltaPointe’s PATH Case Manager supports newly homeless and chronically homeless consumers, many of whom are receiving psychiatric treatment or need help reconnecting with treatment teams and community resources. Consumers may live alone or in small groups in single-family homes or apartments, with AltaPointe professionals monitoring residents and residences. The program’s objective is to connect consumers with community resources and develop the skills needed for productive, independent living.

Requirements

Bachelor’s degree in a mental health discipline.
Must be 23 years of age or older.
Must have and maintain a valid Alabama driver’s license.
Must have proof of current liability insurance.

Responsibilities

Assess consumers’ needs.
Identify goals and plan appropriate services using the individualized service plan (ISP).
Link consumers to community resources and advocate for resources on their behalf.
Provide services that help consumers maintain placement in the least restrictive environment.
Monitor consumers’ progress toward their goals.
Collaborate effectively with treatment team members and outside sources in delivering case management services.
Make multiple contacts with consumers per week as needed.
Assist consumers with accessing AltaPointe Health Systems intake and follow-up appointments.
Assist consumers with transportation needs through linkage or teaching methods, and transport consumers when appropriate and necessary.
Teach basic living skills to improve consumers’ quality of life.
Collaborate with staff at 15 Place to ensure wraparound services are available and, as necessary, develop a plan to end a consumer’s current homelessness episode.
Assist with CCN referrals as needed and provided by Housing First.
Refer consumers to housing programs within and outside the agency.
Continue case management for placed individuals as needed to link them with services.
Attend area breakfasts at least twice weekly in the morning to build rapport with members of the target population.
Visit at least two area shelters and/or camps in the afternoon three times per week.
Document contacts in HMIS as required by grant requirements and in both HMIS and Avatar to manage consumer contacts.
Seek clinical supervision and consultation as needed, accept and apply suggestions for improvement, and actively enhance case management skills.
Document promptly according to AHS policy.
Document measurable and specific goals in the individualized service plan.
After every contact, clearly and concisely document consumer problems, ISP goals addressed, and services provided.
Document case disposition, case closings, follow-up, and referrals.
Manage the caseload effectively based on consumer needs and ensure the caseload of PATH-eligible consumers is accurate in Avatar.