PATH - Outreach Case Manager - Cumberland County

The Opportunity Alliance • South Portland, ME

1d

About The Position

The Outreach Case Manager works in The Opportunity Alliance’s Project for Assistance in Transition from Homelessness (PATH) program, providing community outreach to people experiencing homelessness and, at times, people at risk of homelessness in a variety of settings. Outreach involves identifying and engaging people, monitoring and supporting them, securing and linking services, connecting them with mainstream resources and housing, helping them integrate into the community, and advocating with homeless services and providers such as shelters, schools, mental health, medical, and social service organizations.

The role includes assertive, ongoing efforts to reach homeless individuals and families who are not receiving services. The purpose is to inform people about community resources, refer them to temporary safe places to reside, help re-establish relationships with family or local communities, and ensure timely access to local resources and supports. The position is based in Portland/South Portland and serves Cumberland County. It is a full-time, 40-hour-per-week hourly position starting at $25 per hour.

Requirements

• MHRT/C certification is required, or level A or level B certification with a plan to obtain full certification.
• If the applicant does not have a degree, two years of experience in social services is required.
• Two years of experience providing direct service to oppressed populations.
• A good driving record is required.
• For contracts with Rider D, the applicant must successfully pass criminal background, child protective service, and sex offender checks and must not be on the state or federal suspension and disbarment list.
• Ability to exert moderate physical effort, including occasional standing, walking, reaching, stooping, bending, kneeling, crouching, and typing, and frequently lift and carry materials weighing up to 25 pounds.

Nice To Haves

• BSW or MSW preferred; bachelor’s and/or master’s degrees in psychology, social services, counseling, or rehabilitation may be applicable.
• Case management experience with adults who have serious and persistent mental illness and histories of trauma, substance abuse and misuse, homelessness, poverty, chronic pain, and serious health issues is preferred.
• Deep understanding of recovery, trauma-informed care, motivational interviewing, ACT, and the strengths perspective, with the ability to build competency in these areas.

Responsibilities

• Conduct community outreach to identify and engage people experiencing homelessness and, at times, people at risk of homelessness.
• Monitor and support individuals and secure and link them to services.
• Connect individuals with mainstream resources and housing.
• Support individuals in integrating into the community.
• Advocate for individuals with homeless services, including shelters, schools, mental health, medical, and social service providers.
• Conduct assertive, ongoing outreach to homeless individuals and families who are not receiving services.
• Inform individuals about community resources and refer them to temporary safe places to reside.
• Help individuals re-establish relationships with families and/or local communities.
• Help ensure timely access to local resources and supports.
• Attend meetings and trainings and, when needed, meet with clients offsite within the program service area; driving may include transporting clients or traveling to an agency location to complete work.

Benefits

• Generous paid time off accrual.
• Nine paid holidays per calendar year and up to three floating holidays per calendar year.
• Medical benefits at a reasonable cost.
• Dental and vision insurance options.
• Agency-paid basic life insurance and short- and long-term disability insurance.
• 403(b) retirement plan with an agency match; all employees are eligible.
• Tuition reimbursement offered once per year through an application process.
• Employer qualification under the Public Service Loan Forgiveness (PSLF) program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed