PATH - Outreach Case Manager - Cumberland County

The Opportunity Alliance • South Portland, ME

3d

About The Position

The Opportunity Alliance is seeking an Outreach Case Manager for its Project for Assistance in Transition from Homelessness (PATH) program, serving Cumberland County. Based in Portland/South Portland, the role provides community outreach to people experiencing homelessness and, at times, people at risk of homelessness. Outreach may take place in a variety of settings and includes engaging, monitoring, supporting, and connecting individuals with services, mainstream resources, and housing; helping them integrate into the community; and advocating with homeless services, shelters, schools, mental health, medical, and social service providers.

The role involves assertive, ongoing efforts to reach people and families who are not receiving services. This includes informing them about community resources, referring them to temporary safe places to reside, helping re-establish family or community relationships, and supporting timely access to local resources and services. The position is full-time, 40 hours per week, and hourly. It starts at $25 per hour.

Requirements

• MHRT/C certification, or a level A or level B credential with a plan to obtain full certification.
• If the applicant does not have a degree, two years of experience in social services.
• At least two years of experience providing direct service to oppressed populations.
• Ability to pass criminal background, child protective services, and sex offender checks for contracts with Rider D.
• Must not appear on a state or federal suspension and disbarment list.
• Ability to exert moderate physical effort, including occasional standing, walking, reaching, stooping, bending, kneeling, crouching, and typing, and frequent lifting and carrying of materials weighing up to 25 pounds.
• A good driving record; driving may be needed for meetings, trainings, occasional offsite client meetings, client transportation, or travel to an agency location.

Nice To Haves

• BSW or MSW; bachelor's or master's degrees in psychology, social services, counseling, or rehabilitation may also be applicable.
• Case management experience with adults who have serious and persistent mental illness and histories of trauma, substance abuse and misuse, homelessness, poverty, chronic pain, and serious health issues.
• Deep understanding of recovery, trauma-informed care, motivational interviewing, ACT, and the strengths perspective, and ability to build competency in these areas.

Responsibilities

• Conduct community outreach to identify and engage people experiencing homelessness and, at times, people at risk of homelessness.
• Engage, monitor, and support individuals, and secure and link them to services.
• Connect individuals with mainstream resources and housing.
• Support individuals in integrating into the community.
• Advocate for homeless services and coordinate with shelters, schools, mental health, medical, and social service providers.
• Inform people and families who are not receiving services about community resources.
• Refer individuals to temporary safe places to reside.
• Help re-establish relationships with families and/or local communities.
• Support timely access to local resources and supports.
• Attend meetings and trainings and, when needed, meet with clients offsite within the program service area.

Benefits

• Generous paid time off accrual.
• Nine paid holidays per calendar year and up to three floating holidays per calendar year.
• Medical benefits at reasonable cost.
• Dental and vision insurance options.
• Agency-paid basic life insurance and short- and long-term disability insurance.
• 403(b) retirement plan with an agency match; all employees are eligible.
• Tuition reimbursement offered once per year through an application process.
• The Opportunity Alliance is a qualified employer under the Public Service Loan Forgiveness program.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed