Case Manager

Community Bridges, INC • Mesa, AZ

9d

About The Position

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency serving communities throughout Arizona. Its programs include residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services for people experiencing crisis, opioid use disorder, homelessness, and mental illness. CBI provides substance-use and behavioral-health prevention, education, and treatment using evidence-based models.

The Case Manager provides case management services in the community and/or an office setting to patients and their families. The role supports patients and the care team with planning, outreach, advocacy, coordination, and monitoring of patient needs and progress. The Case Manager helps patients access health services, financial assistance, employment, education, social services, and natural supports; assesses patient needs; and develops and monitors individualized treatment plans and services accurately and promptly. The role embraces the recovery philosophy and promotes a safe recovery environment for clients.

Requirements

• High school diploma or GED.
• 1–3 years of experience working with the GMH/SU population.
• 1–3 years of experience in a behavioral-health position providing outreach and engagement activities.
• Valid ID.
• Behavioral Health Technician (BHT) qualification in accordance with A.A.C. R9-10-101.33 and CBI Clinical Policies and Procedures.
• Arizona Fingerprint Clearance Card.

Nice To Haves

• Associate degree or higher in a field related to behavioral health.
• 1–3 years of experience in a medical setting.
• At least six months of recovery from substance-use and/or mental-health disorders.
• Current Arizona driver's license, valid and in good standing.
• Clean 39-month motor vehicle record (MVR).

Responsibilities

• Provide case management services to patients and their families in the community and/or an office setting.
• Assist patients and the care team with planning, connecting to services, outreach, advocacy, coordination, and monitoring of patient needs and progress.
• Help patients access health services, financial assistance, employment, education, social services, and natural supports.
• Assess patient needs and develop and monitor individualized treatment plans and services accurately and promptly.
• Embrace the recovery philosophy and promote a safe recovery environment for clients.

Benefits

• Generous paid time off accrual, described as a five-week plan.
• Medical, dental, and vision plans.
• Disability and life insurance.
• Supplemental plans, including hospital indemnity and critical illness coverage.
• Pet insurance.
• Dependent care savings and health care savings plans.
• 401(k) with employer match; 100% vested upon enrollment.
• Wellness programs.
• Tuition reimbursement and scholarship programs.
• Incentives.
• Ongoing training and support, with professional growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED