Case Manager

Union County Community Action, Inc • Monroe, NC

8d • Onsite

About The Position

Union County Community Action, Inc. (UCCA) is seeking a compassionate, organized Case Manager to connect families with community resources, support children’s health and school readiness, and help families achieve their goals through Head Start services. The position is based in Monroe, Union County, North Carolina, and is scheduled Monday through Friday, 7:30 a.m. to 4:30 p.m., for 40 hours per week. The starting rate is $19.70 per hour, with an estimated annual salary of $40,976.

The Case Manager recruits and enrolls eligible children and families, develops Family Partnership Agreements, connects families with services, and provides ongoing support through home visits. The role also supports parent engagement, maintains records in ChildPlus, collaborates with program staff and community partners, assists with outreach and recruitment, and supports transportation services as assigned. The position requires travel within the service area and attendance at community events.

Requirements

• Bachelor’s degree in Social Work, Sociology, Psychology, Human Services, or a related field.
• Valid driver’s license required.
• Commercial driver’s license (CDL) required within 90 days of employment.
• Strong communication, organization, and relationship-building skills.
• Must be able to travel within the service area, conduct home visits, attend community events, and move throughout program sites.
• Must occasionally lift or move up to 50 pounds.

Nice To Haves

• One to three years of related experience working with children, families, or community programs.
• Experience in case management, family services, community outreach, or social services.
• Bilingual skills.

Responsibilities

• Recruit and enroll eligible children and families into the Head Start program.
• Develop and maintain Family Partnership Agreements with enrolled families.
• Connect families with community resources and support services.
• Assist families in scheduling and accessing health and developmental services.
• Conduct home visits and provide ongoing family support.
• Support parent engagement activities, meetings, and workshops.
• Maintain accurate records and enter data within ChildPlus.
• Collaborate with site staff and community partners to coordinate services.
• Assist with program recruitment and outreach efforts.
• Support transportation services as assigned.

Benefits

• Eligible employer for the Public Service Loan Forgiveness (PSLF) Program.
• Medical, dental, and vision insurance through BCBSNC.
• Company-paid life insurance and short-term disability insurance.
• 401(k), with eligibility after one year of employment.
• 12 paid holidays.
• Paid annual and sick leave.
• Tuition assistance opportunities.
• Employee referral program.
• Professional development and career growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level