Case Manager

Community Bridges•Tucson, AZ

About The Position

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency providing residential, outpatient, inpatient, patient-centered medical home, medication-assisted treatment, and crisis services throughout Arizona. Its programs serve people experiencing crisis, opioid use disorder, homelessness, and mental illness, using evidence-based approaches to prevention, education, and treatment. The Case Manager provides case management services in community and/or office settings to patients and their families. The role helps patients and the care team plan, connect, conduct outreach, advocate, coordinate, and monitor patient needs and progress. The Case Manager supports access to health services, financial assistance, employment, education, social services, and natural supports. Responsibilities also include assessing patient needs, developing and monitoring individualized treatment plans, and documenting services accurately and promptly. The position embraces the recovery philosophy and promotes a safe recovery environment for clients. CBI describes its facilities as state-of-the-art and follows a “no wrong door” treatment approach. The organization offers ongoing training and support, strong leadership, and opportunities for professional growth.

Requirements

High school diploma or GED required.
One to three years of experience working with the GMH/SU population required.
One to three years of experience in a behavioral health position providing outreach and engagement activities required.
Behavioral Health Technician (BHT) qualification in accordance with A.A.C. R9-10-101.33 and CBI Clinical Policies and Procedures.
Arizona Fingerprint Clearance Card.
Valid identification.

Nice To Haves

Associate degree or higher in a field related to behavioral health preferred.
At least six months of recovery from substance use and/or mental health disorders preferred.
One to three years of experience in a medical setting preferred.
Current Arizona Driver’s License, valid and in good standing, preferred.
39-month Motor Vehicle Record (MVR) preferred.

Responsibilities

Provide case management services to patients and families in community and/or office settings.
Assist patients and the care team with planning, connecting, outreach, advocacy, coordination, and monitoring of patient needs and progress.
Help patients access health services, financial assistance, employment, education, social services, and natural supports.
Assess patient needs.
Develop and monitor individualized treatment plans.
Document services accurately and in a timely manner.
Embrace the recovery philosophy and promote a safe recovery environment for clients.