Case Manager
About The Position
Riverbend Community Mental Health is seeking compassionate, motivated, and dedicated Case Managers to join its Community Support Program (CSP) team. The Case Manager is a member of a collaborative behavioral health team providing integrated, person-centered, recovery-focused support to adults and older adults experiencing serious and persistent mental illness and/or substance use challenges. The role helps clients overcome barriers, build independence, and achieve personal recovery goals by connecting them with resources, coordinating services, advocating for their needs, and supporting stability and wellness. Case Managers work with individuals, families, providers, and community partners, meeting clients where they are and helping them navigate the mental health system. The position involves travel throughout Riverbend’s catchment area to towns, community locations, client homes, state agencies, and other locations necessitated by job duties. Riverbend offers a collaborative and inclusive team environment, ongoing training and skill development, and opportunities for professional growth.
Requirements
- Bachelor’s degree in Psychology, Social Work, Education, Rehabilitation, or Human Services.
- Valid driver’s license, personal vehicle, and auto insurance with minimum coverage stated as 100,00/300,00 in the posting.
- Ability to travel throughout Riverbend’s catchment area to locations required by job duties.
- Previous experience in mental health, particularly with severe and persistent mental illness and/or intellectual or developmental disabilities.
- Passion for the mental health field and helping others thrive.
- Strong interpersonal skills and ability to connect with a diverse population.
- Reliability, patience, and a positive, team-focused attitude.
- Empathy and an enthusiastic approach to problem-solving.
- Ability to build strong, trusting relationships with clients and their support networks.
Responsibilities
- Provide integrated case management to help clients navigate services and achieve personal goals.
- Work with a diverse clientele through all stages of life.
- Collaborate with a multidisciplinary team to provide holistic support.
- Build trusting relationships with clients and their support networks.
- Advocate for client needs and connect clients with essential resources.
- Coordinate services and provide ongoing support to promote stability, wellness, independence, and recovery.
- Travel to towns, community locations, client homes, state agencies, and other locations as required by job duties.
Benefits
- Choice of three medical plans
- Prescription benefits
- Health Reimbursement Account (HRA)
- Flexible Spending Account (FSA)
- Doctor on Demand
- Harvard Pilgrim Well-Being Program benefits
- Choice of two dental plans
- Vision plan
- Short- and long-term disability insurance
- Life and supplemental life insurance
- Employee Assistance Program (EAP)
- Generous paid time off accrual
- Extended Illness Leave
- Eight paid holidays
- 403(b) retirement plan with company match
- Tuition reimbursement
- Tuition discounts through partnered colleges
- Training opportunities for career growth
- Eligibility as an employer for the Public Service Loan Forgiveness Program and NH State Loan Repayment Program
- Structured clinical supervision and ongoing training for Master’s-level, license-eligible clinicians
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
