Case Manager

City of New York • Long Island City, NY

11d

About The Position

The Case Manager works with the Bureau of Tuberculosis Control, whose mission is to prevent the spread of tuberculosis and eliminate it as a public health problem in New York City. The Bureau aims to identify people with suspected or confirmed TB disease and ensure appropriate treatment, and to identify and treat people at high risk of progression from TB infection to TB disease.

The role manages and monitors patients suspected or confirmed to have a communicable disease, as well as contacts of infectious patients, from diagnosis through completion of treatment. Duties include patient interviews and education, contact elicitation, surveillance and field investigations, referrals for medical care, medication observation, record reviews, quality assurance, and HIV counseling and testing. A valid driver's license is required. Only permanent employees in the title who are reachable on the Public Health Adviser civil service list are eligible to apply.

Requirements

• A valid driver's license.
• Eligibility is limited to permanent employees in the title who are reachable on the Public Health Adviser civil service list.
• Meet one of the stated Public Health Adviser qualification pathways: a baccalaureate degree including or supplemented by 12 semester credits in health education or health, social, or biological sciences; a baccalaureate degree plus six months of qualifying full-time health promotion or disease intervention/prevention experience; a high school diploma or equivalent plus four years of qualifying full-time experience; or equivalent education and/or experience, subject to the stated minimum conditions.
• For Assignment Level II, meet the minimum qualifications and have at least one year of experience as a Public Health Adviser, Assignment Level I, or at least one additional year of experience described in Qualification Requirement 2.
• Public Health Advisers are required to have an annual health assessment.

Responsibilities

• Interview and re-interview patients infected with a communicable disease and educate them.
• Elicit contacts and other information to locate or identify the source of infection and prevent further spread of disease.
• Conduct surveillance activities, including administering diagnostic tests for TB and collecting and transporting specimens, including blood.
• Conduct field investigations to locate patients who have been lost to follow-up, return them to medical follow-up, and assess their home environment.
• Refer patients to appropriate diagnostic facilities for medical examination and treatment.
• Observe patients with a communicable disease taking prescribed medication.
• Visit hospitals and private medical offices to review records and extract data.
• Maintain communication with co-workers, supervisors, managers, and community partners.
• Manage and monitor patients suspected or confirmed to have disease, and contacts of infectious patients, from diagnosis through completion of treatment.
• Conduct quality assurance activities, including pouch reviews and field audits for Public Health Adviser Level I employees and Assistant Public Health Advisers.
• Assume supervisory duties in the supervisor's absence to ensure continuity of case management.
• Conduct HIV counseling, testing, and post-test follow-up.

Benefits

• Premium-free health insurance plan; the posting states it saves employees over $10,000 annually based on a 2024 assessment.
• Additional health, fitness, and financial benefits may be available depending on the position's associated union or benefit fund.
• Public sector defined benefit pension plan with steady monthly payments in retirement.
• Tax-deferred savings program.
• Worksite Wellness Program.
• Depending on the position, the ability to work from home up to two days during the week.
• Job security compared with private-sector employment.

What This Job Offers

• Job Type: Full-time