Case Manager EMPACT

La Frontera Center•San Tan Valley, AZ

About The Position

EMPACT–Suicide Prevention Center, part of the La Frontera family, is seeking an experienced Case Manager (General Mental Health) to provide case management and coordination services to adults, children, and their families. Services include direct care, crisis intervention, transportation, and education. The position coordinates services in accordance with the Arizona Practice Model and its 12 Principles, and provides support in clients’ homes, in the office, and in the community. The Case Manager is responsible for quality clinical service delivery, client and team coordination, referrals, and timely, complete documentation. The role requires at least 40 hours of work per week, with a goal of 30 hours of direct client contact, as well as regular weekly supervision. Work hours need to be flexible to accommodate meetings with individuals in their homes, communities, or the office. EMPACT-SPC is a nonprofit behavioral health organization providing community services and resources for behavioral health counseling, crisis intervention, and suicide prevention. It is licensed by the Arizona Department of Health Services and accredited by the American Association of Suicidology and the Commission on Accreditation of Rehabilitation Facilities.

Requirements

Bachelor’s degree in a behavioral health-related field, or a combination of education and experience that meets Arizona Department of Health Services/BHS BHT requirements.
Flexible work hours and ability to meet with individuals in their home, community, or office.
Fingerprint clearance card or eligibility to obtain one.
Valid Arizona driver license with no major infractions in the past three years.
At least three-year state driving record at hire, with no major infractions or excessive driving violations or tickets.
Regular access to reliable transportation.
At least 21 years of age at the time of employment.

Nice To Haves

Spanish bilingual ability is preferred.

Responsibilities

Ensure quality service delivery, including clinical care and associated duties.
Provide direct in-home, in-office, and community services, including crisis intervention, transportation, client stabilization, supervision, behavior management, and support to help clients remain in the community.
Facilitate, schedule, and follow up on Child and Family Team Meetings and Adult Recovery Team Meetings; document meetings and provide a copy to team members.
Engage and invite natural supports identified by clients.
Develop and maintain effective working relationships with agency stakeholders, state organizations, community mental health organizations, and contracting organizations.
Refer clients to collaborating partners and community services according to their needs.
Work at least 40 hours per week, with a goal of 30 hours of direct client contact, and meet productivity standards.
Complete agreed-upon tasks within established timelines.
Collaborate with children, families, youth, and adults to provide services guided by the 12 Arizona Principles, including collaboration, functional outcomes, coordinated approaches across systems, access to sufficient behavioral health services, best practices, appropriate settings, timeliness, individualized services, placement stability, cultural respect, independence, and connection to natural supports.
Maintain current client records in accordance with agency policies and procedures and RBHA, state, and federal requirements.
Produce complete, timely, thorough, and quality clinical documentation for billable and non-billable services, including details of the activity and the client’s participation and response.
When driving on agency time or business, maintain a valid Arizona driver license and appropriate liability insurance and obtain approval for coverage through EMPACT-SPC’s liability insurance carrier.
Attend regularly scheduled weekly supervision and seek additional supervision as needed.