SMI Case Manager EMPACT

La Frontera Center•San Tan Valley, AZ

About The Position

EMPACT—Suicide Prevention Center, part of the La Frontera family, is hiring a full-time Case Manager to work with its SMI Adult population at the San Tan location. The position provides direct-service crisis intervention, support, transportation, and education to families and children, independently or in conjunction with other in-home client services. It conducts family needs assessments, makes referrals to collaborating partners and community services according to client needs, supports continuity of care, and helps coordinate communications with agency departments and collaborators. The role requires flexible scheduling to meet client and family needs, with meetings taking place in clients’ homes, the community, or an office. The organization provides behavioral health counseling, crisis intervention, and suicide-prevention services. EMPACT-SPC is licensed by the Arizona Department of Health Services and accredited by the American Association of Suicidology and the Commission on Accreditation of Rehabilitation Facilities.

Requirements

Meet BHT requirements through one of the following: a bachelor’s degree or higher and one year of behavioral health experience; an associate’s degree and two years of behavioral health experience; or a high school diploma and four years of behavioral health experience.
Experience working with Severely Mentally Ill Adults and the adult system of care.
Flexible work hours and ability to meet with individuals in their homes, community, or office.
Have a fingerprint clearance card or be eligible to obtain one.
Have a valid Arizona driver’s license with no major infractions in the past three years.
Have regular access to reliable transportation.
Be at least 21 years old at the time of employment for direct client services.
Demonstrate the ability to remain calm in crisis situations, work independently and cooperatively, recognize personal limitations, and relate positively and empathetically to people regardless of age, race, creed, gender, or sexual orientation.
When driving on agency time or business, have a valid Arizona driver’s license and appropriate liability insurance, and be approved for liability coverage by EMPACT-SPC’s liability insurance carrier.
Provide a three-year state driving record at hire with no major infractions or excessive driving violations or tickets.
All employees must have at least a high school diploma or equivalent.

Nice To Haves

Bilingual Spanish skills; a differential per hour is available.

Responsibilities

Provide direct-service crisis intervention, support, transportation, and education to families and children.
Complete family needs assessments.
Make appropriate referrals to collaborating partners and community services based on client needs.
Ensure continuity of care in the provision of comprehensive services to clients.
Assist in coordinating communications with agency departments and collaborators.
Meet with individuals in their homes, in the community, or in an office.
Maintain professional conduct consistent with ethical practice and agency policies and procedures.
Maintain positive working relationships with internal and external team members, stakeholders, and community and business partners.