SMI Case Manager EMPACT

La Frontera EMPACT - Suicide Prevention Center•San Tan Valley, AZ

About The Position

EMPACT- Suicide Prevention Center, part of the La Frontera family, is a nonprofit organization providing community services and resources for behavioral health counseling, crisis intervention, and suicide prevention. The Case Manager works with the SMI Adult population at the San Tan location. The position provides direct-service crisis intervention, support, transportation, and education to families and children, independently or in conjunction with other in-home client services. It completes family needs assessments, makes referrals to collaborating partners and community services based on client needs, helps ensure continuity of care, and coordinates communications with agency departments and collaborators. The role is full-time and requires scheduling flexibility to meet client and family needs, including meeting with individuals in their homes, in the community, or in the office.

Requirements

Meet BHT requirements through one of the following: a bachelor's degree or higher and one year of behavioral health experience; an associate's degree and two years of behavioral health experience; or a high school diploma and four years of behavioral health experience.
Experience working with Severely Mentally Ill Adults and the adult system of care is required.
Have flexible work hours and the ability to meet with individuals in their home, community, or office.
Have a Fingerprint Clearance Card or be eligible to obtain one.
Have a valid Arizona driver's license with no major infractions in the past three years.
Have regular access to reliable transportation.
Be at least 21 years old at the time of employment.
If driving on agency time or business, have appropriate liability insurance and approval for liability coverage through EMPACT-SPC’s liability insurance carrier; provide a three-year state driving record at hire with no major infractions or excessive driving violations or tickets.
Demonstrate the ability to recognize personal limitations and relate positively and empathetically to people regardless of age, race, creed, gender, or sexual orientation.
Maintain professional demeanor and conduct.

Nice To Haves

Bilingual Spanish skills; an hourly differential is available.

Responsibilities

Provide direct-service crisis intervention, support, transportation, and education to families and children.
Complete family needs assessments.
Make appropriate referrals to collaborating partners and community services based on client needs.
Ensure continuity of care through comprehensive services to clients.
Coordinate communications with agency departments and collaborators.
Meet with individuals in their homes, in the community, or in the office.
Remain calm in crisis situations and work independently and cooperatively.
Maintain professional conduct consistent with ethical practice and agency policies and procedures.
Maintain positive working relationships with internal and external team members, stakeholders, and community and business partners.