Children's Case Manager EMPACT

La Frontera Center•Maricopa, AZ

About The Position

EMPACT- Suicide Prevention Center, part of the La Frontera family, is seeking a Children's Case Manager for its City of Maricopa location. The role provides direct-service crisis intervention, support, transportation, and education to children and families, either independently or alongside other in-home client services. The Case Manager assesses family needs, makes referrals to collaborating partners and community services, supports continuity of care, and coordinates communication with agency departments and collaborators to help deliver comprehensive services. This is a full-time position requiring scheduling flexibility to meet the needs of clients and families. Employees providing direct client services must be at least 21 years old. All employees must have at least a high school diploma or equivalent.

Requirements

Must have experience with the Child and Family Team process.
Must have a fingerprint clearance card or be eligible to obtain one.
Must have a valid Arizona driver's license with no major infractions in the past three years.
Must be at least 21 years old at the time of employment for direct client service work.
Must have at least a high school diploma or equivalent.
If driving on agency time or agency business, must have a valid Arizona driver's license, appropriate liability insurance, and approval for liability coverage by EMPACT-SPC's liability insurance carrier.
Out-of-state applicants must provide a three-year driving record upon hire.
Demonstrated ability to remain calm in crisis situations, work independently and cooperatively, recognize personal limitations, and relate positively and empathetically to people regardless of age, race, creed, gender, or sexual orientation.
Maintain professional conduct consistent with ethical professional practice and agency policies and procedures.
Maintain a professional demeanor and positive working relationships with internal and external team members, stakeholders, and community and business partners.

Nice To Haves

Bachelor's degree in a behavioral-health-related field or behavioral health experience.
Coursework in psychology, counseling, social work, or a directly related field.
Education and experience that meet BHT requirements as stipulated by AZDHS/BHS.
Bilingual Spanish.

Responsibilities

Provide direct-service crisis intervention, support, transportation, and education to families and children.
Deliver services independently or in conjunction with other in-home client services.
Complete family needs assessments.
Make appropriate referrals to collaborating partners and community services based on client needs.
Ensure continuity of care in the provision of comprehensive client services.
Assist in coordinating communications with agency departments and collaborators.