Case Manager/Vocational Specialist (Young Adult ACT Team)

Goddard Riverside Community Center•New York, NY

14d•$45,000 - $50,000•Onsite

About The Position

The Case Manager/Vocational Specialist works on the Young Adult Assertive Community Treatment (ACT) Team, a licensed outpatient psychiatric clinic serving Manhattan and occasionally the outer boroughs. The team serves individuals ages 18–28 with serious mental illness who have high service needs, including repeated hospitalizations or emergency room visits and difficulty maintaining stability in the community. ACT is a nationally recognized, evidence-based model. The role provides counseling, case management, vocational rehabilitation, and daily support to ACT clients. As part of a multidisciplinary team, the Case Manager/Vocational Specialist provides comprehensive psychosocial services intended to improve or maintain clients’ ability to function in the community. The position combines field and office work and has a Monday-through-Friday schedule of 35 hours per week, 9:00 a.m. to 5:00 p.m. The salary range is $45,000–$50,000, with the offer based on relevant experience and additional preferred qualifications. The role also rotates on-call service after outside work hours.

Requirements

Bachelor’s degree required.
Ability to work in the Microsoft Office Suite, especially Word and Outlook.
Ability to use or learn the AWARDS database.
Ability to use or learn other electronic databases, programs, and funder-related software as needed.
Ability to walk and occasionally climb stairs.

Nice To Haves

Experience working with the seriously and persistently mentally ill population.
One year of training and/or experience in vocational assessment, job exploration, skills development for choosing, securing, and maintaining employment, employment counseling, or vocational rehabilitation.
Knowledge of supported employment models, including Individual Placement and Support (IPS).
Ability to speak Spanish, French, Creole, American Sign Language, or other languages.

Responsibilities

Provide case management services and carry a caseload of ACT clients.
Conduct client assessments and formulate treatment goals.
Facilitate clients’ participation in entitlement programs, psychiatric services, medication management, rehabilitation, and other activities.
Refer clients to community health services and accompany them to appointments as needed.
Communicate regularly with clients’ families about their needs and progress.
Serve as a liaison to other service providers.
Maintain current client case records according to program guidelines.
Visit clients in residential facilities, on the street, and in other locations.
Rotate on-call service after outside work hours.
Counsel clients in developing vocational goals.
Develop vocational and employment resources to support vocational skills development and generate competitive employment opportunities.
Help prepare clients for transitions to vocational and employment opportunities.
Provide employment retention services to employed clients.
Participate as an ACT team member and work collaboratively with ACT staff in a team case management model.
Attend staff meetings, case conferences, and training programs to upgrade skills and knowledge.
Attend supervision meetings to review client progress and case management strategies.
Perform other duties as required.