Case Manager - Young Adult Housing Program

Catholic Charities Serving Central Washington•Richland, WA

2d•$22 - $27•Onsite

About The Position

The Case Manager for the Young Adult Housing Program (YAHP) provides rental assistance and intensive case management to assigned youth ages 18–24. The role engages and supports youth in developing skills for self-sufficiency, with the goal of maintaining unsubsidized housing. Services are provided individually and in groups using a strengths-based approach, Trauma Informed Care, and Motivational Interviewing. The position involves frequent travel throughout Benton, Franklin, Walla Walla, and Columbia Counties. The Case Manager connects youth with housing opportunities, helps them maintain housing and reach personal goals, and coordinates services with other foster youth program staff. The role also conducts outreach, supports enrollment and eligibility processes, provides rental assistance to vendors on youth’s behalf, and maintains required program data. The position is based in Richland, Washington, and follows a Monday–Friday, 8:00 a.m.–5:00 p.m. schedule.

Requirements

Bachelor’s degree in social service, psychology, social work, or a related field.
At least one year of experience working with teens and young adults.
Understanding of and ability to work with youth ages 18–24.
Excellent written and oral communication skills.
Ability to multitask and provide structured guidance and follow-through to help youth reach long-term goals.
Conflict resolution and group facilitation skills.
Interest in working individually and as part of a larger team serving the same population.
Basic computer skills in word processing, spreadsheets, and automated databases.
Knowledge of community resources.
Valid Washington State driver’s license and minimum required liability insurance.
Must be deemed insurable by Catholic Charities’ insurance provider.
First Aid/CPR certification; may be obtained after hire.
Employment is conditional upon clearance by criminal background check and fingerprinting when required.
Ability to meet the position’s physical demands, which include standing, walking, bending, lifting, keyboard fingering, and regularly talking and hearing; these demands are required up to 90% of the time. Reasonable accommodations may be available.

Responsibilities

Provide services to program youth using a strengths-based approach, Trauma Informed Care, and Motivational Interviewing in individual and group settings.
Develop relationships with local landlords and housing authorities to secure apartment opportunities for program youth.
Plan, organize, and facilitate group events, including roommate facilitation meetings, budgeting and savings meetings, and community-building events.
Teach independent living skills individually to support youth self-sufficiency.
Assist youth in reaching their personal goals.
Support youth in maintaining housing and monitor their housing status.
Conduct outreach to potential program youth.
Arrange and facilitate interviews for clients seeking program enrollment and evaluate eligibility and compliance with program policies and procedures.
Educate program youth on tenant and landlord rights and responsibilities.
Provide rental assistance payments promptly to vendors on behalf of youth.
Coordinate services with other foster youth program staff to ensure coordinated service delivery.
Enter data into the homeless client management information system and meet due dates and timelines.
Participate in position-appropriate training and supervision, including local homeless coalition meetings.
Perform other duties as assigned.

Benefits

13 paid holidays.
12 days of vacation per year.
12 days of sick leave per year.
Health insurance with medical and prescription coverage; optional dental and vision plans. Catholic Charities pays the majority of premiums.
Retirement 403(b) plan, with employee contributions beginning upon employment; Catholic Charities contributes 2% of monthly income and matches up to 4% of employee contributions after six months of employment.
Basic life insurance paid 100% by Catholic Charities.
Flexible Spending Account eligibility after six months of employment.
Education Assistance Program reimbursing up to $5,250 per year for approved continuing education after six months of employment.
Additional voluntary insurance options, including supplemental life, accidental death and dismemberment (AD&D), critical illness, long-term disability, accident, and ID theft coverage.
Employee Assistance Program with three counseling sessions per year, legal consultations, financial coaching, and other wellbeing tools.
Annual longevity awards beginning at five years of employment.