Program Coordinator, Adult Housing

Brightli•Columbia, MO

About The Position

The Program Coordinator, Adult Housing leads day-to-day therapeutic programming operations at assigned Adult Housing locations and supports residents as they develop skills for greater independence. The role supervises Residential Specialists, coordinates staffing and shift coverage, maintains high-quality programming and documentation, and works with treatment teams to meet residents’ needs. The position also involves direct resident support, including assistance with treatment goals and immediate crisis resolution. The coordinator oversees programming, services, and billing; supports staff performance and training; maintains program and financial records; and coordinates care with Community Support Services staff and other team members. The role requires a bachelor’s degree in a relevant field, or progress toward a bachelor’s degree with at least two years completed and related experience that may substitute for education. Medication Aide certification is required when applicable to the assigned location or program. The position is based in Columbia, Missouri, and is full-time.

Requirements

  • Bachelor’s degree in psychology, sociology, social work, or a related field; alternatively, be actively working toward a bachelor’s degree with at least two years completed, with related experience substituting for education on a year-for-year basis.
  • Obtain and maintain Level One Medication Aide certification when required by the assigned location or program.
  • Maintain a current driver’s license, acceptable driving record, and current auto insurance.
  • Obtain a valid Missouri chauffeur’s driver’s license within two weeks of employment.
  • Maintain access to a personal vehicle for occasional client transportation and carry auto liability insurance that includes uninsured-motorist coverage.
  • Demonstrate ability to supervise staff, coordinate coverage, manage competing priorities, and communicate effectively with residents, employees, families, and community partners.
  • Read and interpret safety rules, operating instructions, maintenance instructions, and procedure manuals.
  • Prepare routine reports and professional correspondence and maintain accurate program and financial records.
  • Apply basic mathematical skills using whole numbers, fractions, and decimals.
  • Build effective relationships through telephone and in-person communication, follow direction, and accept supervision.
  • Successfully complete required criminal record, driving record, abuse and neglect, and fingerprint screenings.

Responsibilities

  • Lead daily operations, therapeutic interventions, IRTS/ICPR programming, services, and billing for assigned Adult Housing locations.
  • Hire, supervise, and support Residential Specialists; coordinate shift coverage and promote effective teamwork.
  • Guide residential staff through communication, coaching, performance oversight, and implementation of organizational and departmental priorities.
  • Collaborate with Community Support Services staff and other team members to coordinate care and address residents’ needs.
  • Support residents with individualized treatment goals, activities of daily living, and skills for successful independent living.
  • Engage directly with residents and provide immediate supportive crisis resolution when needed.
  • Assist residents with prescribed medication regimens and maintain Level One Medication Aide certification when required by the assigned location or program.
  • Complete required documentation on time and monitor staff documentation for accuracy, timeliness, and compliance.
  • Ensure required staff training is current and properly documented.
  • Manage program funds and accounts for assigned locations.
  • Maintain monthly client census information, required databases, and other program records.
  • Encourage positive change and team participation, and communicate relevant departmental and organizational updates.
  • Perform other duties as assigned.

Benefits

  • Employee Assistance Program with 24/7 counseling, legal assistance, and financial consultation for the employee and household at no cost.
  • Mileage reimbursement for work functions requiring travel.
  • Employee discounts on hotels, theme parks, attractions, and college tuition.
  • Paid time off package for full-time employees.
  • Health, dental, vision, retirement, life, and other benefits for full-time employees.
  • Initial, ongoing, comprehensive, and supportive training.
  • Career mobility and advancement opportunities, including promotion from within.
  • Supportive workplace culture focused on employee well-being, inclusion, health, and happiness.
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