Program Coordinator, Assignments Housing

Boston University • Boston, MA

8d

About The Position

The Program Coordinator assigns students to on-campus residences for the academic year, processes requests for changes in residence, and communicates with students and parents about residence assignment concerns. The role assigns entering freshmen and transfer students to residence spaces based on Housing Application submissions and evaluates special needs in coordination with other University departments.

The coordinator serves as a frontline representative to students, parents, and University departments. The role supports the bi-annual housing reservation process and annual room selection process for continuing students, evaluates and processes room change requests, interviews and counsels students about room changes and direct swaps, and maintains the student housing assignment database and space allocation file.

Requirements

• Two years of college or equivalent.
• Strong organizational experience and customer service skills.
• One to three years of related experience.

Responsibilities

• Assign entering freshmen and transfer students to residence space based on Housing Application submissions.
• Evaluate special needs in coordination with other University departments.
• Communicate with students and parents about residence assignment concerns.
• Serve as a frontline representative to students, parents, and University departments.
• Plan for and participate in implementation of the bi-annual housing reservation process and annual room selection process for continuing students.
• Evaluate, prioritize, and process continuing student room change requests.
• Interview and counsel students on room change and direct swap processes.
• Maintain and update the student housing assignment database and space allocation file.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree