Case Manager Supervisor - Adult Services

Community Council Health Systems•Philadelphia, PA

About The Position

The Case Manager Supervisor provides clinical and administrative supervision to staff delivering targeted case management services to adults with serious mental illness. The position ensures regulatory compliance, quality documentation, appropriate service delivery, and effective coordination of resources to support consumer recovery and stability.

Requirements

Master’s degree in social work, psychology, rehabilitation, counseling, education, or related field
Three (3) years of paid mental health direct care experience
Two (2) years of supervisory experience
Valid Driver's license

Nice To Haves

A registered operable Automobile is preferred but not required for this position
Experience with Credible a plus

Responsibilities

Provide supervision and oversight to targeted case management staff.
Conduct regular supervision meetings and support professional development.
Provide direct service and on-call backup as necessary.
Monitor case management records to ensure timely and accurate documentation.
Ensure all mandated paperwork is completed in accordance with regulatory standards.
Verify that required direct service contacts are completed.
Monitor staff time sheets, expense reports, vehicle usage, transportation tokens, and other operational resources.
Submit required reports and monitor service unit projections.
Perform additional duties as assigned by the Program Manager.
Develop and maintain constructive relationships with internal and external service providers.
Support coordination of services to ensure continuity of care for consumers.