Adult Protective Services Case Manager Supervisor

Georgia Department of Revenue • Newnan, GA

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About The Position

The Georgia Department of Human Services (DHS), Division of Aging Services (DAS), Adult Protective Services (APS), is seeking an Adult Protective Services Case Manager Supervisor. The position is located in Coweta, Newnan County, Georgia, and covers Rockdale, Henry, Butts, Lamar, and Pike counties. Travel throughout the assigned area is expected as needed.

The supervisor manages staff through coordination and planning, evaluates client risk and takes appropriate action to ensure safety, and monitors and organizes work to ensure quality and adherence. The role also reviews and makes decisions on matters requiring approval, maintains and shares knowledge, and ensures records and reports are accurate and timely.

The position requires a bachelor's degree and three years of case management experience, or two years of experience as an Adult Protective Services Case Manager 3 or equivalent. Preferred qualifications include at least two years of Adult Protective Services experience, experience addressing issues affecting client populations, a human services bachelor's degree, and a valid driver's license with consistent access to a vehicle for work activities. The role may require assisting with departmental emergency responsibilities. The selected candidate may be subject to pre-employment screening and background checks.

Requirements

• Bachelor's degree from an accredited college or university and three years of case management experience, or two years of experience at the lower-level Adult Protective Services Case Manager 3 (SSP172) or an equivalent position.
• Ability to work effectively with personnel at multiple levels of the organization.
• Ability to work in a fast-paced environment and accurately manage multiple projects simultaneously under tight deadlines.
• Ability to develop and make presentations on behalf of the organization.
• Ability to work independently with limited direction.
• Excellent oral, written, presentation, and interpersonal communication skills.
• Strong proficiency using Microsoft Office Suite, DAS Data Systems, and similar systems.

Nice To Haves

• At least two years of experience in Adult Protective Services.
• Experience working with issues affecting client populations, such as family violence, crisis intervention, substance abuse, or services to elderly or disabled people.
• Bachelor's degree in a Human Services program.
• Valid driver's license and consistent access to a vehicle for required work-related activities.

Responsibilities

• Manage staff through coordinating and planning.
• Evaluate the level of risk to clients and take appropriate action to ensure safety.
• Monitor and organize work to ensure quality and adherence.
• Review, approve or disapprove, and/or render decisions.
• Maintain and share knowledge.
• Ensure accurate and timely records and reports.
• Travel as needed throughout the assigned area.
• Assist in meeting the department's emergency responsibilities when an emergency is identified.

Benefits

• Flexible work schedule.
• Unique training opportunities.
• Employee retirement plan.
• 401(k) plan and 457 plan.
• 13 paid holidays.
• Vacation and sick leave.
• Medical, dental, and vision coverage.
• Long- and short-term care insurance.
• Life insurance.
• Employee discount programs.
• Telework opportunities depending upon the position.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager