Case Manager Level 2

Rise, Inc.•Coon Rapids, MN

9h•$21 - $22

About The Position

Rise is a nonprofit providing employment, housing, and life-enrichment services, supporting people to set and achieve personal goals. The organization emphasizes learning and growth, extensive training, competitive salaries, and a fun work environment. The Care Coordinator provides program support and service coordination for people served in the Life Enrichment Day Support Services Program. Working with people with disabilities, the role promotes community integration and inclusion through recreation, skill-building, education, and job exploration. The work includes positive approaches to learning, systematic instruction, behavioral intervention, case management, and support with self-care needs. The position also provides transportation to individuals as needed. This position offers an opportunity for someone passionate about working with people with various disabilities and may serve as a pathway to careers in Social Work, Human Services, or Health Care. The stated schedule is Monday through Friday, 7 a.m. to 3 p.m.

Requirements

Meet one of these education and experience combinations: high school diploma or GED and 3 years of direct care experience; associate degree and 2 years of experience; or bachelor's degree and 1 year of experience.
Have 1–5 years of experience as a Case Manager.
Have positive, dependable qualities and good time-management skills.
Be proficient with Microsoft Office software, including Outlook and Word, and learn and become proficient with the case management software system.
Have familiarity with, or willingness to learn, adaptive communication systems and assistive technology involving software, hardware, and mobility.
Have a valid driver's license and be able to pass DHS (Rule 11) and MVR background checks.
Be able to lift and carry up to 25 pounds daily.

Nice To Haves

A degree in Human Services or another related field.
Previous experience working with people with disabilities.
Experience with 245D and CARF licensing.

Responsibilities

Provide comprehensive case management and person-centered support services to a caseload of around 30 individuals.
Serve as the first point of contact for service needs for an individual's care team.
Assist individuals with personal care, including restroom support, transfers, and feeding.
Celebrate and inspire the personal growth of people supported as they work toward their goals.
Assist with training Direct Support Professionals on the needs of people supported.
Create and maintain meaningful person-centered outcomes while meeting licensing standards.
Complete documentation accurately in the case management system.
Complete 245D paperwork for people served on the caseload.
Coordinate semiannual and annual team meetings for people served.
Serve as, and be qualified for, the designated coordinator role under 245D.
Support supervisors and managers with billing-related processes.
Train and mentor Case Manager I staff.
Serve as a case manager for people in multiple service lines.
Provide transportation services for individuals as needed.

Benefits

Medical insurance; single-employee coverage costs less than $90 per month.
Dental insurance costing less than $17 per month.
Vision insurance.
401(k) with a 100% vested employer match.
Rise-sponsored basic life and AD&D insurance.
Voluntary life, short-term disability, and long-term disability insurance.
Flexible Spending Account (FSA).
Tuition reimbursement and Rise-sponsored trainings, including CPR and First Aid.
Employee Assistance Program.
Paid Time Off starting at 16 days during the first year, plus 2 floating holidays and 48 hours of ESST per year.
Employee resource groups, including DEI, LGBTQ+, and recognition groups.
Professional development and career advancement opportunities.
Public Service Loan Forgiveness (PSLF)-eligible employer; qualified student loan balances may be forgiven after 120 covered payments.