Case Manager Level 2

Riseorporated•Coon Rapids, MN

About The Position

Rise is a nonprofit organization providing employment, housing, and life-enrichment services to help people set and achieve personal goals. The Care Coordinator works in the Life Enrichment Day Support Services Program, coordinating services and providing person-centered support to people with disabilities. The role supports community integration and inclusion through recreation, skill-building, education, and job exploration, using positive approaches to learning, systematic instruction, behavioral intervention, case management, and support for self-care needs. Transportation is provided as needed. This position may provide a pathway to careers in social work, human services, or health care. The schedule is Monday through Friday, 7 a.m. to 3 p.m.

Requirements

One of the following education and experience combinations: high school diploma or GED and 3 years of direct care experience; associate degree and 2 years of experience; or bachelor's degree and 1 year of experience.
1–5 years of experience as a Case Manager.
Positive attitude, dependability, and good time-management skills.
Proficiency with Microsoft Office software, including Outlook and Word, and ability to learn and become proficient in the case management software system.
Valid driver's license and ability to pass DHS Rule 11 and MVR background checks.
Ability to lift and carry up to 25 pounds daily.

Nice To Haves

A degree in Human Services or a related field.
Previous experience working with persons with disabilities.
Experience with 245D and CARF licensing; this is a plus but not required.
Familiarity with, or willingness to learn, AAC (adaptive communication) and assistive technology, including software, hardware, and mobility systems.

Responsibilities

Provide comprehensive case management and person-centered support to a caseload of around 30 individuals.
Serve as the first point of contact for service needs for an individual's care team.
Assist individuals with personal care, including restroom support, transfers, and feeding.
Encourage and celebrate the personal growth of people supported as they work toward their goals.
Train Direct Support Professionals on the needs of people supported.
Create and maintain meaningful person-centered outcomes while meeting licensing standards.
Complete documentation accurately in the case management system.
Complete 245D paperwork for people served on the caseload.
Coordinate semiannual and annual team meetings for people served.
Serve as a designated coordinator under 245D, when qualified.
Support supervisors and managers with billing-related processes.
Train and mentor Case Manager I staff.
Provide case management to people across multiple service lines.
Provide transportation services for individuals as needed.

Benefits

Medical insurance; single-employee coverage costs less than $90 per month.
Dental insurance costing less than $17 per month.
Vision insurance.
401(k) with a 100% vested employer match.
Rise-sponsored basic life and AD&D insurance.
Voluntary life, short-term disability, and long-term disability insurance.
Flexible Spending Account (FSA).
Tuition reimbursement and Rise-sponsored training, including CPR and first aid.
Employee Assistance Program.
Paid Time Off starts at 16 days during the first year, plus 2 floating holidays and 48 hours of ESST per year.
Employee resource groups, including DEI, LGBTQ+, and recognition groups.
Professional development and career advancement opportunities.
Employer is eligible for Public Service Loan Forgiveness (PSLF); qualified student loan balances may be forgiven after 120 covered payments.