Case Manager II - Waiver Case Management (St. Louis County)

People Incorporated Mental Health Services•Duluth, MN
•$24 - $26•Hybrid

About The Position

People Incorporated is seeking a Case Manager II to join its Waiver Case Management team serving St. Louis County and surrounding Minnesota. The role works with clients diagnosed with chronic mental illness or other ongoing health conditions, connecting them with services through person-centered Support Plans and authorization of services that support independent living and community integration. Waiver Case Management emphasizes service coordination and long-term planning. Case Managers meet with clients twice annually and develop dynamic service plans. After completing initial training, staff work autonomously and create their own hybrid schedules. The average caseload is approximately 30 individuals. The position is full-time, Monday through Friday, during business hours of 8:00 a.m. to 4:30 p.m. The hiring range is $24.25–$25.75 per hour, and external candidates are eligible for a $1,000 hiring bonus. The role requires residence within the metro area and work in St. Louis County and surrounding Minnesota.

Requirements

  • Bachelor’s degree from an accredited four-year college with a major in social work, psychology, sociology, or a closely related field; or a bachelor’s degree in any field plus one year of experience as a social worker, case manager, or care coordinator in a public or private social service agency.
  • Must reside within the metro area.
  • Must have a valid and current driver’s license and auto insurance.
  • Must pass all background and position/facility requirements.
  • Must pass the Federal Human Services Office of Inspector General screening to confirm eligibility to work in health care programs receiving federal funding.

Responsibilities

  • Attend biannual meetings with clients to monitor services.
  • Develop and maintain collaborative relationships with clients, serving as a role model through positive, proactive, and respectful communication.
  • Assess client needs and ensure continuity of care.
  • Maintain regular contact with collaborative partners.
  • Make referrals and authorize services based on client needs and personal outcomes.
  • Maintain records and document all services provided.
  • Document interventions, interactions, and relevant information in the Support Plan in accordance with professional and organizational standards.

Benefits

  • Up to 112 hours of paid time off (PTO).
  • Up to 48 hours of Earned Sick and Safe Time (ESST), in accordance with state and local requirements.
  • Up to 8 paid holidays per calendar year for full-time employees: 4 company-designated holidays and 4 floating holidays, prorated based on hire date.
  • 403(b) retirement savings plan with a 3% employer match.
  • Multiple health and dental insurance plan choices.
  • Lifestyle benefit: choice of a company contribution to a health savings account, student loan repayment assistance, or flex time.
  • Employer-paid short- and long-term disability insurance and life insurance.
  • Free access to People Incorporated’s Training Institute, including free continuing education units and learning opportunities.
  • Eligibility for state and federal loan forgiveness programs.
  • $1,000 hiring bonus for external candidates.
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