Case Manager I Male

BRIDGES TO CHANGE INC•Portland, OR

13d•Onsite

About The Position

The full-time, gender-responsive Case Manager I serves male-identifying participants. The role supports community integration, recovery skill development, and access to essential resources while implementing individual service plan goals as directed by Case Manager II and the broader care team. The Case Manager models recovery principles, upholds organizational ethics, and provides consistent participant support. At least 50% of scheduled time is dedicated to direct client services. The position provides peer support and case management, facilitates classes and skill-building groups, assists with transportation to community appointments and activities, and coordinates with community partners. It also requires timely documentation, observed gender-specific urinalysis screenings, and responding to crises using trauma-informed practices and organizational procedures. The position is based in an office but frequently involves travel to field locations such as residential homes, courtrooms, and recovery centers. It includes frequent daily driving and may involve exposure to alcohol, drugs, drug paraphernalia, and biohazards. The work requires sustained emotional regulation and sound judgment in behavioral health settings, including during crisis situations. The scheduled shift is Tuesday through Saturday, 11 a.m. to 7:30 p.m.; additional evening, weekend, or holiday hours may be required.

Requirements

Peer Wellness Specialist (PWS) certification, required within 90 days of hire.
Self-identify as a peer under OAR requirements, with lived experience in mental health, addiction, gambling, or related challenges relevant to the population served.
At least one year of continuous sobriety, required and maintained for those identifying with addiction-related lived experience.
State ORCHARDS BCU background check clearance.
Valid driver’s license, personal vehicle with active registration and liability insurance, and an acceptable driving record under the employer’s auto liability policy requirements.
Ability to conduct directly observed urinalysis while upholding participant safety, dignity, privacy, and trauma-informed care. Identifying as male is required as a Bona Fide Occupational Qualification for this essential function.
Computer literacy, including functional ability with Microsoft programs and electronic health record systems.
Ability to establish and maintain clear professional boundaries and hold participants and staff accountable with compassion and consistency.
Strong communication, trauma-informed engagement, and conflict-resolution skills, including the ability to navigate emotionally charged or complex situations.
Experience with crisis prevention, de-escalation, and intervention strategies in behavioral health or related settings.
Ability to remain calm and regulated and exercise sound judgment in high-stress or crisis situations.
Ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail and participant safety.
Ability to maintain high professional standards with participants, staff, and community partners.
Demonstrated ability to work effectively in diverse, collaborative teams and promote inclusion and cultural responsiveness.
Experience collaborating with community partners to identify service or system gaps and build partnerships that improve participant outcomes.

Nice To Haves

Prior professional peer support experience is strongly preferred.
GED or high school diploma is preferred.

Responsibilities

Deliver peer support and case management services, spending at least 50% of scheduled time on direct client services and accurately documenting and billing eligible services.
Support participants from diverse cultural backgrounds in accessing services and resources aligned with their priorities and preferences.
Implement individual service plan goals as directed by Case Manager II and the broader care team.
Promote community integration by helping participants build support networks and introducing them to multiple recovery models.
Help participants develop recovery skills, coping strategies, and independent living abilities using strengths-based and harm-reduction approaches.
Provide encouragement, mentorship, and accountability grounded in lived experience and recovery principles, using trauma-informed motivational interviewing techniques.
Provide transportation assistance for community appointments and activities.
Assess participant needs and connect participants with appropriate resources for recovery and stability.
Facilitate classes and skill-building groups that promote personal growth.
Collaborate with community partners to coordinate comprehensive care and align services with participant goals.
Complete service documentation, progress notes, and client interaction records within 24 hours, and no later than 72 hours.
Uphold organizational and credentialing ethics, professional boundaries, confidentiality, and trauma-informed communication standards.
Respond to participant crises using trauma-informed approaches and de-escalation strategies; administer Narcan in overdose situations and activate emergency and supervisory support in accordance with procedures.
Administer and document random, observed, gender-specific urinalysis screenings in accordance with program standards.
Participate in supervision, team meetings, and assigned training.
Follow organizational policies and procedures, confidentiality regulations, and applicable federal and state behavioral health standards.

Benefits

11 paid holidays.
Five additional paid days: three self-care days, one birthday day, and one personal holiday, loaded each January 1.
Generous paid time off policy and sabbatical.
Employer-paid medical insurance, life insurance, short-term disability, and employee assistance program.
Voluntary dental and vision insurance, flexible spending account, long-term disability, critical illness coverage, accident coverage, hospital indemnity, and pet insurance.
5% retirement match with no waiting period.
Annual bonus program.
Annual professional development allotment.
Mileage reimbursement at the federal rate for work-related travel.
Inclusive workplace culture.
Bilingual wage differential.