Case Manager 3 - Targeted Unit

Arizona Department of Administration • Casa Grande, AZ

4d • Onsite

About The Position

The Arizona Department of Economic Security (DES), Division of Developmental Disabilities (DDD), is hiring a Case Manager 3 for the Targeted Unit in the Specialty District. DDD provides flexible, high-quality, member-driven services and supports to people with developmental disabilities and their families, helping members exercise independent decision-making and participate in their communities. The position is based at 555 West Main Avenue in Casa Grande, Arizona, and requires driving to onsite visits at members’ homes, schools, and program sites. The role also involves statewide travel for meetings and training.

The Case Manager develops, reviews, monitors, and evaluates Person-Centered Service Plans (PCSPs), documents progress and concerns, makes referrals, and maintains case records. The role works closely with members, families, community agencies, and Support Coordinators, including supporting members and families in crisis and leading a team in the supervisor’s absence. Applicants are ineligible if they have specified licensing, vendor, or vendor-employment connections to DDD Qualified Vendor Agreements.

The advertised salary is $53,000–$55,000. Applicants must meet one of the listed combinations of nursing licensure or education and relevant case-management or developmental-disability experience. Additional conditions include a valid Level One fingerprint clearance card, registry searches, background and reference checks, and successful completion of E-Verify. Employees who drive on state business must maintain a valid, appropriate driver’s license and meet related driving requirements.

Requirements

• Meet one of the stated education and experience pathways: Arizona-licensed Registered Nurse in good standing; or a bachelor’s degree in Social Work, Psychology, Special Education, or Counseling plus at least one year of relevant case-management experience; or at least two years of relevant case-management experience.
• Alternatively, hold a bachelor’s degree in Human Services, Behavioral Science, or a related field and have at least one year of relevant case-management experience, or have at least three years of experience working with or for individuals with intellectual or developmental disabilities.
• Relevant case-management experience is providing services to elderly people, people with physical or developmental disabilities, and/or members determined to have Serious Mental Illness (SMI).
• Knowledge of HIPAA; community resources; medical and behavioral health issues and terminology; PCSP development methods and procedures; applicable federal and state statutes and agency policies; and case-management principles and practices.
• Skill in initiating, developing, and maintaining member service plans; interviewing, counseling, and interacting with members and families; and identifying and resolving problems.
• Ability to work independently and in diverse work teams, lead Support Coordinators when the supervisor is absent, maintain confidentiality, and drive a motor vehicle.
• Possess and maintain a current, valid, class-appropriate driver’s license if operating a motor vehicle on state business; complete required driver training and meet driving-record requirements.
• Maintain required liability insurance when using a personally owned vehicle on state business.
• Have a valid Level One fingerprint clearance card issued under Arizona Revised Statute 41-1968.
• Undergo Child Safety Central Registry and Adult Protective Services Registry searches and successfully pass background and reference checks.
• Successfully complete E-Verify.

Responsibilities

• Drive to onsite visits at members’ homes, schools, and program sites to develop relationships and discuss service needs and supports.
• Develop, review, monitor, and evaluate Person-Centered Service Plans (PCSPs) within mandated timelines; document individual progress and concerns and make appropriate referrals to community agencies.
• Facilitate meetings and program visits to support member and family choices; complete referrals for assessed or covered services.
• Collaborate with community agencies to assist and support members and families in crisis.
• Write comprehensive progress notes, maintain case records, prepare reports, and complete special projects as required.
• Attend staffing, training, and other meetings, including statewide travel.
• Confer with the supervisor and act as supervisor in the supervisor’s absence.
• Lead a team of Support Coordinators in the supervisor’s absence.

Benefits

• Affordable medical, dental, life, and short-term disability insurance plans.
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans.
• 10 paid holidays per year.
• Paid vacation and sick time.
• Paid parental leave of up to 12 weeks per year for a newborn or newly placed foster or adopted child.
• Deferred compensation plan.
• Wellness plans.
• Tuition reimbursement.
• Stipend opportunities.
• Infant at Work Program.
• Rideshare and public transit subsidy.
• Career advancement and employee development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level