CASE MANAGER 2 - TARGETED UNIT
About The Position
The Department of Economic Security’s Division of Developmental Disabilities (DDD) is seeking a Case Manager 2 for its Specialty District. DDD provides individuals with developmental disabilities and their families flexible, high-quality, member-driven services and supports that encourage independent decision-making and community engagement. The position serves District East and involves working directly with members and families, coordinating services, maintaining case records, and collaborating with community agencies. The employee conducts onsite visits to members’ homes, schools, and program sites and drives as needed to conduct State business. Applicants may not be licensed or certified by the DDD Office of Licensing Certification and Regulation, have a principal interest in a DDD Qualified Vendor Agreement or a spouse or close family member with such an interest, or be employed or subcontracted by a DDD Qualified Vendor. Employment is contingent on applicable background, reference, registry, fingerprint-clearance, driving, and employment-eligibility requirements.
Requirements
- Meet one of the stated qualification pathways: be an Arizona-licensed Registered Nurse in good standing; or hold a bachelor’s degree in Social Work, Psychology, Special Education, or Counseling and have at least one year of qualifying case-management experience; or have at least two years of qualifying case-management experience.
- Alternatively, hold a bachelor’s degree in Human Services, Behavioral Science, or a related field and have at least one year of qualifying case-management experience, or have at least three years of experience working with or for individuals with intellectual or developmental disabilities.
- Qualifying case-management experience is providing services to elderly people, people with physical or developmental disabilities, and/or members determined to have a Serious Mental Illness (SMI).
- Possess and retain a current, valid, class-appropriate driver’s license, complete required driver training, and meet driving-record requirements when operating a vehicle on State business. Employees using a personally owned vehicle for State business must maintain required liability insurance.
- Have a valid Level One fingerprint clearance card.
- Successfully complete the required Child Safety Central Registry and Adult Protective Services Registry searches, background and reference checks, and E-Verify process.
- Maintain confidentiality and document case files and information within required timelines.
- Ability to drive a motor vehicle.
- Knowledge of HIPAA; medical and behavioral health issues and terminology; PCSP development methods and procedures; applicable federal and state statutes and agency policies; and case-management principles.
- Skills in developing, evaluating, and maintaining member service plans; interviewing, counseling, and interacting with members and families; and identifying and resolving problems.
- Ability to work independently and within diverse teams and to organize and manage a caseload.
Responsibilities
- Drive to onsite visits at members’ homes, schools, and program sites to develop relationships and discuss service needs and supports.
- Develop, review, monitor, and evaluate Person-Centered Service Plans (PCSPs) within mandated timelines; document individual progress and concerns; and complete appropriate referrals to community agencies.
- Facilitate meetings and program visits to support member and family choices, and complete referrals for assessed or covered services.
- Collaborate with community agencies to assist and support members and families in crisis.
- Write comprehensive progress notes, maintain case records, prepare reports, and complete special projects as required.
Benefits
- Affordable medical, dental, life, and short-term disability insurance plans
- Arizona State Retirement System (ASRS) participation and long-term disability plans
- 10 paid holidays per year
- Paid vacation and sick time
- Paid parental leave of up to 12 weeks per year for a newborn or newly placed foster or adopted child
- Deferred compensation plan
- Wellness plans
- Tuition reimbursement
- Stipend opportunities
- Infant at Work Program
- Rideshare and public transit subsidy
- Career advancement and employee development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
