Case Manager 2 - Targeted Unit

Arizona Department of Administration•Casa Grande, AZ
•Onsite

About The Position

The Arizona Department of Economic Security’s Division of Developmental Disabilities is seeking a Case Manager 2 to join its Specialty District Targeted Unit. The division provides individuals with developmental disabilities and their families with flexible, high-quality, member-driven services and supports, promoting independent decision-making and community engagement. The position is based at 555 West Main Avenue in Casa Grande, Arizona, and involves visiting members at homes, schools, and program sites. Applicants may not be licensed or certified by the DDD Office of Licensing Certification and Regulation, have a principal interest in a DDD Qualified Vendor Agreement (or be the spouse or close family member of someone with such an interest), or be employed or subcontracted by a DDD Qualified Vendor. The role develops, reviews, monitors, and evaluates Person-Centered Service Plans (PCSPs), documents member progress, makes referrals, facilitates meetings and program visits, and supports members and families, including during crises. It also involves maintaining case records, preparing reports, and completing special projects. Candidates must meet one of the stated education and experience pathways: Arizona RN licensure in good standing; a qualifying bachelor’s degree and at least one year of relevant case-management experience; two years of relevant case-management experience; or a bachelor’s degree in Human Services, Behavioral Science, or a related field plus at least one year of relevant case-management experience, or at least three years working with or for people with intellectual or developmental disabilities. The role requires a valid Level One fingerprint clearance card, applicable background and registry checks, and, when driving on state business, a valid driver’s license and compliance with driver requirements. The position pays $49,000–$51,000 annually. The State of Arizona offers medical, dental, life, and disability coverage; retirement and deferred compensation options; paid holidays and leave; wellness and tuition-reimbursement programs; stipends; transit subsidies; and career-development opportunities.

Requirements

  • Meet one of the stated qualification pathways: be an Arizona-licensed Registered Nurse in good standing; possess a bachelor’s degree in Social Work, Psychology, Special Education, or Counseling and at least one year of relevant case-management experience; or have at least two years of relevant case-management experience.
  • Alternatively, possess a bachelor’s degree in Human Services, Behavioral Science, or a related field and at least one year of relevant case-management experience, or have at least three years of experience working with or for individuals with intellectual or developmental disabilities.
  • Relevant case-management experience is providing services to elderly people, people with physical or developmental disabilities, and/or members determined to have a Serious Mental Illness (SMI).
  • Have a valid Level One fingerprint clearance card issued pursuant to Arizona Revised Statute 41-1968.
  • Successfully pass background and reference checks, including applicable Child Safety Central Registry and Adult Protective Services Registry searches.
  • If driving on State business, hold and retain a current, valid, class-appropriate driver’s license, pass required driving-record checks, complete required driver training, and maintain an acceptable driving record.
  • Maintain statutorily required liability insurance when using a personally owned vehicle for State business.
  • Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
  • Knowledge of HIPAA; medical and behavioral health issues and terminology; PCSP development methods and procedures; applicable federal and state statutes and agency policies; and case-management principles and practices.
  • Skills in developing, evaluating, and maintaining member service plans; interviewing, counseling, and interacting with members and families; and identifying and resolving problems.
  • Ability to work independently and within diverse teams; organize and manage a caseload; document case files within required timelines; maintain confidentiality; and drive a motor vehicle.
  • Must not be licensed or certified by the DDD Office of Licensing Certification and Regulation, have a principal interest in a DDD Qualified Vendor Agreement (or be the spouse or close family member of someone with such an interest), or be employed or subcontracted by a DDD Qualified Vendor.

Responsibilities

  • Drive to members’ homes, schools, and program sites to build relationships and discuss service needs and supports.
  • Develop, review, monitor, and evaluate Person-Centered Service Plans in accordance with mandated timelines.
  • Document individual progress and concerns and complete appropriate referrals to community agencies.
  • Facilitate meetings and program visits to support member and family choices.
  • Complete referrals for assessed or covered services.
  • Collaborate with community agencies to assist and support members and families in crisis.
  • Write comprehensive progress notes and maintain case records.
  • Prepare reports and complete special projects as required.

Benefits

  • Affordable medical, dental, life, and short-term disability insurance plans.
  • Participation in the Arizona State Retirement System (ASRS) and long-term disability plans.
  • 10 paid holidays per year.
  • Paid vacation and sick time.
  • Paid parental leave of up to 12 weeks per year for a newborn or newly placed foster or adopted child.
  • Deferred compensation plan.
  • Wellness plans.
  • Tuition reimbursement.
  • Stipend opportunities.
  • Infant at Work Program.
  • Rideshare and public transit subsidy.
  • Career advancement and employee development opportunities.
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