Case Manager 2 - RRHEA (Hartford)

The Connection • Hartford, CT

7d

About The Position

The Case Manager 2 provides client-centered, home- and community-based case management to Rapid Re-Housing for Emerging Adults clients throughout the Greater Hartford Area. The program serves people ages 18–24 who are homeless or at risk of homelessness, offering temporary rental assistance and time-limited supportive case management to help clients live independently in the community.

Working within Young Adult Services, the Case Manager collaborates with program staff to stabilize and reunite families experiencing complex issues, including substance use, behavioral health matters, and homelessness. Under the supervision of the Program Manager, the role coordinates with landlords, TCI’s corporate office, and funders; maintains rent, lease, housing, and client-file documentation in accordance with program, agency, and funder requirements; and participates in TCI and HUD audits. The position also maintains community relationships to support integrated care, keeps COL (CAMIS On Line) and HMIS data current, prepares monthly reports, supports quality assurance, and attends required trainings.

Requirements

• Associate’s degree.
• At least 2 years of related experience in direct service and case management.
• Valid Connecticut driver’s license.
• Regular and predictable attendance.

Responsibilities

• Provide client-centered, home- and community-based case management to Rapid Re-Housing clients throughout the Greater Hartford Area.
• Respond effectively to the needs of clients, staff, community members, and funding agents.
• Coordinate with landlords, TCI’s corporate office, and funders to ensure rents, leases, and housing paperwork are maintained according to program requirements.
• Maintain client files according to agency and funder standards.
• Participate in audits conducted by TCI and HUD under the supervision of the Program Manager.
• Develop and maintain relationships with community agencies in areas where clients are served to support integrated care.
• Maintain up-to-date data in COL (CAMIS On Line) and HMIS (Homeless Management Information System).
• Prepare monthly reports and support quality assurance of services provided.
• Attend required trainings according to contract and TCI standards.
• Work with Rapid Re-Housing for Emerging Adults staff to provide services that stabilize and reunite families experiencing complex issues, including substance use, behavioral health matters, and homelessness.

Benefits

• Medical, dental, and vision benefits, along with additional voluntary coverages, with full-time employment.
• 403(b) retirement plan with employer matching contribution.
• Company-paid short- and long-term disability and life insurance with full-time employment.
• Paid time off, including vacation, personal, and sick leave, with full-time employment.
• 12 paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree