Case Manager 2 - RRHEA (Hartford)
About The Position
The Case Manager 2 provides client-centered, home- and community-based case management to Rapid Re-Housing for Emerging Adults (RRHEA) clients throughout the Greater Hartford Area. The role responds to the needs of clients, staff, community members, and funding agents. Under the supervision of the Program Manager, the Case Manager coordinates with landlords, TCI’s corporate office, and funders to ensure rents, leases, and housing paperwork are maintained according to program requirements. The role maintains client files in accordance with agency and funder standards and participates in TCI and HUD audits under the Program Manager’s supervision. The Case Manager develops and maintains relationships with community agencies in areas where clients are served to support integrated care, keeps data current in COL (CAMIS On Line) and HMIS (Homeless Management Information System), and is responsible for monthly reports and quality assurance of services. The role attends required trainings according to contract and TCI standards. As part of Young Adult Services, the Case Manager works with RRHEA staff to stabilize and reunite families experiencing complex issues such as substance use, behavioral health matters, and homelessness. RRHEA provides temporary rental assistance and supportive, time-limited case management to people ages 18–24 who are homeless or at risk of homelessness, preparing them to live independently in the community.
Requirements
- Associate’s degree.
- At least 2 years of related experience in direct service and case management.
- Valid Connecticut Driver’s License.
- Regular and predictable attendance is required.
Responsibilities
- Provide client-centered, home- and community-based case management to RRHEA clients throughout the Greater Hartford Area.
- Respond effectively to the needs of clients, staff, community members, and funding agents.
- Coordinate with landlords, TCI’s corporate office, and funders to maintain rents, leases, and housing paperwork according to program requirements.
- Maintain client files according to agency and funder standards.
- Participate in TCI and HUD audits under the supervision of the Program Manager.
- Develop and maintain relationships with community agencies to support integrated care.
- Maintain up-to-date data in COL (CAMIS On Line) and HMIS (Homeless Management Information System).
- Prepare monthly reports and perform quality assurance of services provided.
- Attend required trainings according to contract and TCI standards.
- Work with RRHEA staff to provide services that stabilize and reunite families experiencing complex issues, including substance use, behavioral health matters, and homelessness.
Benefits
- Medical, dental, and vision benefits, along with additional voluntary coverages, for full-time employees.
- 403(b) retirement plan with employer matching contribution.
- Company-paid short- and long-term disability and life insurance for full-time employees.
- Paid vacation, personal, and sick time for full-time employees.
- 12 paid holidays.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
