Case Manager 2 - RRHEA (Hartford)
About The Position
The Case Manager 2 provides client-centered, home- and community-based case management to Rapid Re-Housing for Emerging Adults (RRHEA) clients throughout the Greater Hartford Area. The program offers temporary rental assistance and time-limited supportive case management to people ages 18–24 who are homeless or at risk of homelessness, helping them prepare to live independently in the community. The role responds to the needs of clients, staff, community members, and funding agents. Under the supervision of the Program Manager, the Case Manager coordinates with landlords, The Connection’s corporate office, and funders to ensure rents, leases, and housing paperwork meet program requirements. The role maintains client files and program data, participates in audits, develops community relationships to support integrated care, and completes monthly reporting and quality assurance. The Case Manager works with Young Adult Services colleagues to help stabilize and reunite families experiencing complex issues, including substance use, behavioral health matters, and homelessness. Newly hired employees must attend a mandatory two-day orientation at The Connection’s Roscommon office in Middletown.
Requirements
- Associate’s degree.
- At least 2 years of related experience in direct service and case management.
- Valid Connecticut driver’s license.
- Regular and predictable attendance.
Responsibilities
- Provide client-centered, home- and community-based case management to RRHEA clients throughout the Greater Hartford Area.
- Respond effectively to the needs of clients, staff, community members, and funding agents.
- Under the supervision of the Program Manager, coordinate with landlords, the corporate office, and funders to maintain rents, leases, and housing paperwork according to program requirements.
- Maintain client files according to agency and funder standards.
- Participate in audits by The Connection and HUD under the supervision of the Program Manager.
- Develop and maintain relationships with community agencies in areas where clients are served to support integrated care.
- Maintain up-to-date data in COL (CAMIS On Line) and HMIS (Homeless Management Information System).
- Complete monthly reports and conduct quality assurance of services provided.
- Attend required trainings according to contract and The Connection standards.
- Work with Rapid Re-Housing for Emerging Adults staff to provide services that stabilize and reunite families experiencing complex issues, including substance use, behavioral health matters, and homelessness.
- Attend the mandatory two-day new-hire orientation at the Roscommon office in Middletown if selected for employment.
Benefits
- Medical, dental, and vision benefits are offered with full-time employment.
- 403(b) retirement plan with employer matching contribution.
- Company-paid short- and long-term disability and life insurance with full-time employment.
- Paid time off, including vacation, personal, and sick time, with full-time employment.
- 12 paid holidays.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
