Case Management Supervisor

Community Integrated Services•Philadelphia, PA

22h

About The Position

Community Integrated Services (CIS), a supported employment provider, empowers people with disabilities through individualized employment opportunities. The Case Management Supervisor manages an extensive caseload of individuals with disabilities working in community-based jobs across Philadelphia, Delaware, Bucks, Montgomery, and Chester Counties. The supervisor independently creates a weekly schedule and provides job support as needed to help participants become as independent as possible. The role oversees funding compliance with all funders and serves as a liaison among employers, families, participants, and other essential team members. Participants may receive support at different stages of employment services, including assessments, WEXAs, development, job support, and resource or benefits services. The supervisor also maintains documentation and billing records, monitors fading, attends meetings, creates ISP videos, and provides coverage for coaching shifts, meetings, and interviews when needed.

Requirements

For WEXA duties: a high school diploma and two years of experience working with adults with disabilities in employment settings, or a bachelor's degree in psychology, disability services, social services, business, education, or another related field, plus a CESP or ACRE.
An OVR-150 waiver form may be completed for the ACRE; the ACRE must be completed within 18 months.
Ability to effectively use Microsoft Office products, specifically Outlook, Excel, and SharePoint.
Must have a home computer with internet access and video capabilities.
Must possess a valid driver's license and automobile insurance.
Must have access to an insured vehicle.
Must be able to pass all required background checks.

Nice To Haves

Associate or bachelor's degree preferred.
One or more years of experience in education, social services, or business preferred.

Responsibilities

Oversee an extensive caseload of participants, which may include people in Philadelphia, Delaware, Bucks, Montgomery, and Chester Counties.
Independently schedule and provide on-site job support in participants’ employment settings as needed.
Support participants across employment-service stages, including assessments, WEXAs, development, job support, and resource or benefits services.
Serve as liaison among employers, families, participants, and other team members.
Oversee and maintain funding compliance with all funders.
Track personal billable data and submit it daily in Setworks.
Review and update TL/FPs, write assessment reports, and complete other documents as needed.
Monitor and initiate fading.
Attend meetings as needed.
Create ISP videos.
Update information in Setworks and organize SharePoint folders as needed.
Cover coaching shifts, meetings, and interviews when needed.