Case Management Supervisor, State
About The Position
The Case Management Supervisor oversees the day-to-day operation of Renewal, Inc.’s General Alternative Housing Unit and Mental Health Housing Program at 704 Second Avenue. The role directly supervises assigned case management staff, a driver, and a recreation program coordinator, ensuring program operations comply with organizational policies, contractual requirements, and applicable American Correctional Association (ACA) standards. The supervisor facilitates Program Review Team (PRT) meetings, monitors program activities—including mental health modules—and oversees the physical environment of the alternative housing units. The position ensures required documentation and reports are accurate, complete, and submitted on time. It also serves as a liaison between Renewal, Inc. and contracting agencies, including the Pennsylvania Department of Corrections and the Pennsylvania Board of Probation and Parole, supporting communication, coordination, and contractual compliance. Under the supervision of the Director of Reentry Services, the supervisor conducts disciplinary hearings with reentrants and coordinates appropriate consequences with Case Managers. The role monitors reentrant compliance with PRT recommendations and Individualized Re-Entry Plan (IRP) requirements, including class attendance, medication management, obtaining and maintaining employment, completing community service, and connecting with community resources to support discharge planning and successful reentry.
Requirements
- Bachelor’s degree in criminal justice, social work, psychology, counseling, or a related field.
- Four years of related experience.
- Demonstrated understanding of the dynamics of criminality and related issues.
- Knowledge of the criminal justice system and its requirements.
- Supervisory skills and experience are preferred.
- Ability to work as an integrated team member.
- Ability to perform the essential duties satisfactorily, with reasonable accommodation where applicable.
Nice To Haves
- Master’s degree plus two years of experience.
- Supervisory experience.
- Working knowledge of chemical dependency, DSM-5-TR, and addictive disorders.
Responsibilities
- Oversee the day-to-day operation of the General Alternative Housing Unit and Mental Health Housing Program.
- Directly supervise assigned case management staff, a driver, and a recreation program coordinator.
- Ensure program operations comply with organizational policies, contractual requirements, and applicable ACA standards.
- Facilitate Program Review Team (PRT) meetings.
- Monitor program activities, including mental health modules.
- Oversee the physical environment of the alternative housing units.
- Ensure required documentation and reports are accurate, complete, and submitted on time.
- Liaise with contracting agencies, including the Pennsylvania Department of Corrections and the Pennsylvania Board of Probation and Parole, to support communication, coordination, and contractual compliance.
- Conduct disciplinary hearings with reentrants under the supervision of the Director of Reentry Services.
- Coordinate appropriate consequences with Case Managers.
- Monitor and ensure reentrant compliance with PRT recommendations and Individualized Re-Entry Plan (IRP) requirements, including class attendance, medication management, employment, community service, and connection with community resources.
- Support effective discharge planning and successful reentry.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
