Case Management Supervisor

Clarvida • Itasca, IL

13d • Onsite

About The Position

Clarvida is seeking a Case Management Supervisor in Itasca, Illinois, to lead and supervise a team of approximately five Case Managers supporting children and families involved in the child welfare system. The supervisor oversees case assignments, guides clinical and case practice, and ensures services are delivered safely, compliantly, and in a family-centered manner. The role is primarily supervisory, with a limited caseload as needed to support team operations. It also includes participation in an on-call rotation providing evening and weekend support to Case Managers.

Requirements

• Meet one of the following qualifications: a master’s degree in a Human Services field (Social Work, Psychology, Counseling, Human Services, or a related field); Illinois licensure as an LPHA / Qualified Mental Health Practitioner; LSW – Licensed Social Worker; LADAC – Licensed Alcohol and Drug Addiction Counselor; CDAC – Certified Alcohol and Drug Counselor; or a CWEL license.
• Direct work experience with children, youth, and families in a therapeutic environment.
• Valid state driver’s license and active automobile insurance.
• Ability to obtain an Illinois driver’s license within 30 days of hire if relocating.

Responsibilities

• Supervise and support a team of Case Managers working with children and families.
• Assign and manage caseloads to ensure effective service delivery.
• Facilitate weekly treatment team meetings and provide ongoing staff education.
• Stay knowledgeable about local community resources and referral options.
• Review documentation for accuracy, quality, and compliance.
• Attend leadership and coordination meetings as required.
• Address initial complaints and grievances from staff, clients, and foster parents.
• Provide coaching, feedback, and performance oversight to assigned staff.
• Carry a caseload as needed to support coverage and continuity of care.
• Participate in an on-call rotation to support staff during evenings and weekends.

Benefits

• Competitive compensation based on experience
• Eligibility for quarterly performance bonuses
• Paid vacation days that increase with tenure
• Separate sick leave that rolls over annually
• Up to 10 paid holidays
• Medical, dental, and vision insurance options
• DailyPay access to earned wages
• Training, development, and continuing education credits for licensure requirements
• Flexible scheduling options
• Company-provided cell phone
• 401(k)
• Free licensure supervision
• Employee Assistance Program
• Pet insurance
• National discounts on shopping, travel, Verizon, and entertainment
• Mileage reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Manager