Case Aide Records Assistant

Arizona Department of Administration • Casa Grande, AZ

10d • Onsite

About The Position

The Arizona Department of Child Safety is hiring a Case Aide Records Assistant in Casa Grande, Arizona. The role supports children and families under the direction of a Case Manager and provides case-management and clerical assistance. Work includes managing electronic case records, preparing and redacting court documents and case materials, supervising parent-child visits, participating in meetings or client hearings, and transporting clients while ensuring proper use of child safety seats. The position may require work outside regular hours, including weekends, holidays, and overtime. After four years of successful service, employees become eligible for promotion to DCS Specialist Trainee.

Requirements

• High school diploma or GED.
• Valid driver’s license and a satisfactory 39-month driving record.
• Ability to obtain and maintain a valid Department of Public Safety Level One Fingerprint Clearance Card.
• Build and maintain trusting, professional relationships.
• Communicate with compassion, professionalism, and discretion in sensitive situations.
• Use attention to detail when completing clerical tasks.
• Use Microsoft Office, Outlook, Teams, digital calendars, video conferencing, and mobile technology to document and coordinate work.
• Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Responsibilities

• Support children and families under the direction of a Case Manager.
• Document and manage electronic case records.
• Prepare, redact, and manage court documents, disclosures, and case packets.
• Supervise parent-child visits.
• Participate in meetings and client hearings.
• Transport clients and ensure proper use of child safety seats.
• Provide general case-management and clerical support.

Benefits

• Comprehensive medical, dental, and life insurance options.
• Supportive retirement plan through the Arizona State Retirement System (ASRS).
• 10 paid holidays annually and generous vacation and sick leave.
• Paid Parental Leave Program, subject to criteria.
• Higher education discounts.
• Wellness programs.
• Professional growth and development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED