Case Aide Records Assistant

Arizona Department of Administration • Casa Grande, AZ

8d • Onsite

About The Position

The Arizona Department of Child Safety is hiring a Case Aide - Records Assistant to support children and families under the direction of a Case Manager. The role provides electronic case-record management, prepares and manages court documents and case materials, supervises parent-child visits, participates in meetings and client hearings, transports clients, and provides general case-management and clerical support. The position is based at 663 W. Main St., Casa Grande, Arizona 85122, and pays $17.3484 per hour. Work outside regular hours, including weekends, holidays, and overtime, may be required. After four years of successful service, employees are eligible for promotion to DCS Specialist Trainee at $21.70 per hour.

Requirements

• High school diploma or GED.
• Valid driver's license and a satisfactory 39-month driving record.
• Ability to obtain and maintain a valid Department of Public Safety Level One Fingerprint Clearance Card.
• Ability to complete required driving or vehicle use for state business.
• Newly hired State employees must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
• Ability to build and maintain trusting, professional relationships.
• Ability to communicate with compassion, professionalism, and discretion in sensitive situations.
• Attention to detail when completing clerical tasks.
• Ability to use Microsoft Office, Outlook, Teams, digital calendars, video conferencing, and mobile technology.
• Knowledge of basic principles of human and social services, child welfare and family support concepts, and safety practices related to client transportation and child safety seating.
• Work history, Central Registry, and Public Record will be considered.

Responsibilities

• Support children and families under the direction of a Case Manager.
• Manage electronic case records.
• Prepare, redact, and manage court documents, disclosures, and case packets.
• Supervise parent-child visits.
• Participate in meetings and client hearings.
• Transport clients and ensure proper use of child safety seats.
• Provide general case-management and clerical support.
• Document and coordinate work using digital tools and mobile technology.

Benefits

• Comprehensive medical, dental, and life insurance options.
• Supportive retirement plan through the Arizona State Retirement System (ASRS).
• 10 paid holidays annually.
• Generous vacation and sick leave.
• Paid Parental Leave Program, subject to criteria.
• Higher education discounts.
• Wellness programs.
• Professional growth and development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED