ASSISTANT CASE MANAGER-CASE AIDE

Arizona Department of Administration•Tucson, AZ

About The Position

The Assistant Case Manager – Case Aide supports children and families involved in Department of Child Safety programs under the direction of a Case Manager. The role provides direct services, transportation, appointment scheduling, service coordination, supervised parent-child visits, community-resource referrals, and general case-management and clerical support. The position also requires documenting client interactions and activities and attending court hearings and required meetings. The role is based at various Tucson office locations or the Yuma office location. Driving or use of a vehicle is an essential job function for conducting State business. Work outside regular hours, including weekends, holidays, and overtime, may be required. Salary is $17.34 per hour.

Requirements

High school diploma or GED.
Valid driver’s license and satisfactory 39-month driving record.
Ability to obtain and maintain a valid Department of Public Safety Level One Fingerprint Clearance Card.
Meet applicable driver’s license requirements for a role where driving or vehicle use is an essential function.
Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Build and maintain professional relationships with children, parents, caregivers, and multidisciplinary team members.
Demonstrate compassionate communication and active listening in sensitive situations.
Use attention to detail for data entry, file maintenance, and document preparation.
Collaborate with case managers, supervisors, and service providers.
Use Microsoft Office, Outlook, Teams, and mobile technology to communicate, schedule, and document work.
Safely transport children while complying with driving and safety requirements.
Basic knowledge of human and social services, child welfare and family support, and transportation and child-seat safety practices.