CASE AIDE - RECORD ASSISTANT

Arizona Department of Administration • Mesa, AZ

3d

About The Position

The Arizona Department of Child Safety is hiring a Case Aide-Record Assistant to support children and families under the direction of a Case Manager. The role provides electronic case-record management and clerical support, prepares and manages court documents and case materials, supervises parent-child visits, participates in meetings and client hearings, and transports clients while ensuring proper use of child safety seats. The position may require work outside regular hours, including weekends, holidays, and overtime.

The department describes its work as mission-driven, focused on protecting and supporting the safety, well-being, and future of children and families across Arizona. After four years of successful service, employees will be eligible for promotion to DCS Specialist Trainee, listed at $21.70 per hour.

Requirements

• High school diploma or GED.
• Valid driver’s license and a satisfactory 39-month driving record.
• Ability to obtain and maintain a valid Department of Public Safety Level One Fingerprint Clearance Card.
• Build and maintain trusting, professional relationships.
• Communicate with compassion, professionalism, and discretion in sensitive situations.
• Pay attention to detail when completing clerical tasks.
• Use Microsoft Office, Outlook, Teams, digital calendars, video conferencing, and mobile technology to document and coordinate work.
• Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify), as required of all newly hired State employees.
• Work history, Central Registry, and Public Record will be considered.

Responsibilities

• Support children and families under the direction of a Case Manager.
• Document and manage electronic case records.
• Prepare, redact, and manage court documents, disclosures, and case packets.
• Supervise parent-child visits.
• Participate in meetings and/or client hearings.
• Transport clients and ensure proper use of child safety seats.
• Provide general case management and clerical support.

Benefits

• Comprehensive medical, dental, and life insurance options.
• Supportive retirement plan through the Arizona State Retirement System (ASRS).
• 10 paid holidays annually and generous vacation and sick leave.
• Paid Parental Leave Program, subject to criteria.
• Higher education discounts.
• Wellness programs.
• Professional growth and development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED