Cart Runner (Part-Time)

Festival Foods•Kimberly, WI

About The Position

Festival Foods is hiring a part-time Cart Runner at its Kimberly, Wisconsin location. Reporting to the Guest Services Manager, the Cart Runner provides friendly, professional guest service, helps with parcel pick-up, and collects carts from the parking lot and surrounding areas, returning them to the store in all weather conditions. The role contributes to a welcoming and safe shopping environment, maintains Guest Services standards, communicates guest requests to management, and proactively addresses issues when possible. Other duties may be assigned, including supporting customer-service initiatives. The position requires regular, timely attendance and adequate notice to find a replacement for occasional absences. Work schedules may include mornings, afternoons, evenings, weekends, and holidays.

Requirements

  • Ability to communicate effectively with associates and customers.
  • Ability to read, count, and write accurately.
  • Proficiency in operating all equipment necessary to perform the job.
  • Ability to bag efficiently while maintaining product integrity.
  • Ability to stand in place for long periods; walk in the store; and bend, stoop, lift, or push up to 50 pounds regularly.
  • Fine finger and broad manual dexterity, and eye-hand-foot coordination to operate equipment.
  • Ability to work varied hours and days, including nights, weekends, and holidays, as needed, and in all weather conditions.

Responsibilities

  • Provide guests with friendly, professional service, including greetings, answering questions, and addressing concerns.
  • Communicate courteously and cooperatively with guests and associates.
  • Maintain Guest Services expectations and standards.
  • Collect carts from the parking lot and surrounding areas and return them to the store in all weather conditions.
  • Perform prompt parcel pick-up service.
  • Share guest requests with management and proactively resolve issues as they arise.
  • Support customer-service initiatives and perform other duties as assigned.
  • Maintain regular, timely attendance and provide adequate notice to find a replacement for occasional absences.

Benefits

  • 15% associate discount on grocery purchases for the associate and immediate household.
  • Weekly pay for hourly associates.
  • Part-time store associates receive a $1-per-hour premium on Sundays and select holidays.
  • Schedules provided two weeks in advance.
  • Vision insurance and two dental coverage options for part-time and full-time associates.
  • Three weeks of paid parental leave.
  • Fitness reimbursement program.
  • Employee Assistance Program and LEAPCare Care Coaches offering confidential support.
  • 401(k) retirement savings plan with an annual discretionary match.
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