Carryout

Bob Evans Restaurants•Cranberry Twp, PA

3d•Onsite

About The Position

The Carryout Attendant helps provide guests with a friendly, accurate, and timely carryout experience while supporting the restaurant’s service operations. The role includes taking and entering orders, packaging food and beverages, processing payments, maintaining clean and stocked work areas, and assisting dine-in guests and teammates as needed. Employees are expected to follow company standards for food preparation, safety, sanitation, and guest service. The position may also involve duties in other job categories as assigned. Bob Evans describes its purpose as serving high-quality, farm-fresh food and providing guests with a family dining experience. The company highlights early closing times, no late nights, work-life balance, flexible scheduling, career growth, and benefits. The posting states pay is up to $15.00 per hour, depending on restaurant concept experience.

Requirements

Ability to identify and resolve issues as they arise.
Attention to detail and ability to multitask.
Ability to prioritize and strong organizational skills.
0–2 years of related experience.
Strong knowledge of commonly used restaurant concepts, practices, and procedures.
Ability to perform the essential duties satisfactorily, with dependability and exceptional teamwork skills.
Ability to stand for the entire shift and walk for long periods without rest or sitting.
Ability to push, lift, carry, and transfer up to 50 pounds.
Ability to reach with hands and use hands to finger, handle, or feel objects, tools, or controls.
Ability to bend and stoop.
Ability to communicate verbally with others.
Close, distance, color, and peripheral vision; depth perception; and ability to adjust focus.
Ability to freely access all areas of the restaurant, including selling floors, stock areas, and register areas.

Responsibilities

Greet guests in a friendly, warm, and welcoming manner.
Use menu knowledge and situational selling techniques when taking carryout orders.
Package food, beverages, condiments, and other appropriate items accurately and promptly.
Ensure items are properly prepared and ready on time according to company standards.
Communicate professionally with guests to determine their needs and assist with menu selections.
Wear a headset to communicate with managers and teammates and help expedite the guest experience.
Handle cash and credit transactions and accurately account for cash, credit cards, coupons, and gift cards.
Practice safe food and beverage handling and clean up as needed.
Keep the carryout area and general work area clean, free of debris, and stocked.
Safely handle food preparation equipment, including beverage machines and salad cases.
Monitor cleanliness, organization, and stock levels in bakery and retail areas.
Handle guest complaints effectively and involve a manager when appropriate.
Answer phone calls in a fast and friendly manner using the company script for the meal period.
Enter carryout orders accurately into the computer system.
Assist with expediting and delivering meals to dine-in guests.
Assist with greeting guests and escorting them to tables.
Assist with cashing out guests when the cashier is unavailable.
Assist with pre-bussing tables, rolling silverware, and other tasks as needed.
Perform other duties as assigned and may be asked to assist in other job categories.