Carryout

Bob Evans Restaurants • Avon, OH

3d

About The Position

The Carry Out Attendant helps provide Bob Evans guests with a friendly, accurate, and timely carryout experience. The role includes taking and entering orders, applying menu knowledge, packaging food and beverages, handling payments, and maintaining clean, stocked work areas. Attendants also support dining-room operations as needed, including greeting and seating guests, assisting with meal delivery and checkout, and pre-bussing tables. Employees are expected to follow company food-handling standards, communicate effectively with guests and teammates, and complete other assigned duties.

Requirements

• 0–2 years of related experience.
• Strong knowledge of commonly used restaurant concepts, practices, and procedures.
• Ability to identify and resolve issues as they arise.
• Attention to detail and ability to multitask.
• Ability to prioritize and demonstrate good organizational skills.
• Dependability and exceptional teamwork skills.
• Ability to stand for an entire shift and walk for long periods without rest or sitting.
• Ability to push, lift, carry, and transfer up to 50 pounds.
• Ability to reach, use hands to finger, handle, or feel objects, tools, or controls, and bend and stoop.
• Ability to communicate verbally with others.
• Ability to use close, distance, color, and peripheral vision; depth perception; and adjust focus.
• Ability to access all areas of the restaurant, including selling floors, stock areas, and register areas.

Responsibilities

• Greet guests in a friendly, warm, and welcoming manner.
• Use menu knowledge and situational selling techniques when taking carryout orders.
• Package food, beverages, condiments, and other appropriate items promptly and accurately.
• Ensure orders are prepared properly and on time according to company standards.
• Communicate professionally with guests to determine their needs and help them select menu items.
• Use a headset to communicate with managers and teammates and help expedite the guest experience.
• Handle cash and credit transactions and accurately account for cash, credit cards, coupons, and gift cards.
• Follow safe food and beverage handling practices and clean up as needed.
• Keep the carryout area and general work area clean, stocked, and free of debris.
• Safely handle food-preparation equipment such as beverage machines and salad cases.
• Monitor cleanliness, organization, and stock levels in bakery and retail areas.
• Handle guest complaints effectively and involve the manager when appropriate.
• Answer phone calls promptly and courteously using the company script for the meal period.
• Enter carryout orders accurately into the computer system.
• Assist with expediting and delivering meals to dine-in guests.
• Assist with greeting and escorting guests to tables.
• Assist with checking out guests when the cashier is unavailable.
• Assist with pre-bussing tables, rolling silverware, and other needed tasks.
• Assist in other job categories when asked and perform other duties as assigned.

Benefits

• Competitive compensation, with pay up to $15.00 per hour depending on restaurant concept experience.
• Health and welfare benefits.
• 401(k) with company match.
• Flexible scheduling.
• Opportunity for development and career growth.
• Early close and no late nights.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed