Carryout

Bob Evans Restaurants • Collinsville, IL

3d • Onsite

About The Position

The Carryout Attendant supports Bob Evans’ farm-fresh dining experience by welcoming carryout guests, helping them choose menu items, accurately entering and packaging orders, processing payments, and keeping work areas clean, organized, and stocked. The role also helps expedite dine-in service and may assist with greeting and seating guests, cashiering, pre-bussing, rolling silverware, and other restaurant tasks. The position requires dependable teamwork, attention to detail, and the ability to meet the physical demands of restaurant work.

Requirements

• Ability to identify and resolve issues as they arise.
• Attention to detail and ability to multitask.
• Ability to prioritize and strong organizational skills.
• 0–2 years of related experience.
• Strong knowledge of commonly used restaurant concepts, practices, and procedures.
• Ability to rely on experience and judgment to plan and accomplish goals.
• Dependability and exceptional teamwork skills.
• Ability to stand for the entire shift and walk for long periods without resting or sitting.
• Ability to push, lift, carry, and transfer up to 50 pounds.
• Ability to reach with hands and use hands to finger, handle, or feel objects, tools, or controls.
• Ability to bend and stoop.
• Ability to communicate verbally with others.
• Ability to use close, distance, color, and peripheral vision, depth perception, and adjust focus.
• Ability to access all areas of the restaurant, including selling floors, stock areas, and register areas.

Responsibilities

• Greet guests in a friendly, warm, and welcoming manner.
• Use menu knowledge and situational selling techniques when taking carryout orders.
• Package food and beverage orders, condiments, and appropriate items promptly and accurately.
• Ensure orders are prepared properly and on time according to company standards.
• Communicate professionally with guests to understand their needs and help with menu selections.
• Wear a headset to communicate with managers and teammates and help expedite the guest experience.
• Handle cash and credit transactions and accurately account for cash, credit cards, coupons, and gift cards.
• Practice safe food and beverage handling and clean up as needed.
• Keep the carryout area and general work area clean, clear of debris, and stocked.
• Safely handle food-preparation equipment, including beverage machines and salad cases.
• Monitor cleanliness, organization, and stock levels in bakery and retail areas.
• Handle guest complaints effectively and involve a manager when appropriate.
• Answer phone calls using the company script for the applicable meal period.
• Accurately enter carryout orders into the computer system.
• Assist with expediting and delivering meals to dine-in guests.
• Assist with greeting guests and escorting them to tables.
• Assist with cashing out guests when the cashier is unavailable.
• Assist with pre-bussing tables, rolling silverware, or other needed tasks.
• Assist in other job categories when asked and perform other duties as assigned.

Benefits

• Competitive compensation, up to $15.00 per hour depending on restaurant concept experience.
• Health and welfare benefits.
• 401(k) with company match.
• Flexible scheduling.
• Opportunity for development and career growth.
• Early close and no late nights.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed