Carryout

Bob Evans Restaurants • Decatur, IL

3d • Onsite

About The Position

The Carry Out Attendant provides friendly, accurate service to carryout guests and supports restaurant operations. The role includes greeting guests, helping them choose menu items, entering orders, packaging food and beverages, processing payments, and ensuring orders are prepared and delivered promptly according to company standards. The attendant also maintains clean, organized, and stocked work areas, follows safe food-handling practices, and communicates with managers and teammates to support an efficient guest experience.

The position may also assist with dine-in service, including expediting and delivering meals, greeting and seating guests, cashing guests out, pre-bussing tables, rolling silverware, and performing other tasks or duties as assigned. Bob Evans describes its culture as focused on farm-fresh food, care for guests and teammates, and service to its communities.

Requirements

• 0–2 years of related experience.
• Strong knowledge of commonly used restaurant concepts, practices, and procedures.
• Ability to identify and resolve issues as they arise.
• Attention to detail and ability to multitask.
• Ability to prioritize and maintain good organizational skills.
• Dependability and exceptional teamwork skills.
• Ability to stand for the entire shift and walk for long periods without resting or sitting.
• Ability to push, lift, carry, and transfer up to 50 pounds.
• Ability to reach with hands and use hands to finger, handle, or feel objects, tools, or controls.
• Ability to bend and stoop.
• Ability to communicate verbally with others.
• Close, distance, color, and peripheral vision; depth perception; and ability to adjust focus.
• Ability to access all areas of the restaurant, including selling floors, stock areas, and register areas.

Responsibilities

• Greet guests in a friendly, warm, and welcoming manner.
• Use menu knowledge and situational selling techniques when taking carryout orders.
• Communicate professionally with guests to understand their needs and assist with menu selections.
• Enter carryout orders accurately into the computer system.
• Package food, beverages, condiments, and other items promptly and accurately, ensuring orders meet company standards.
• Wear a headset to communicate with managers and teammates and help expedite the guest experience.
• Handle cash and credit transactions and accurately account for cash, credit cards, coupons, and gift cards.
• Follow safe food and beverage handling practices and clean up as needed.
• Keep the carryout area and general work area clean, stocked, and free of debris.
• Safely handle food-preparation equipment, including beverage machines and salad cases.
• Monitor cleanliness, organization, and stock levels in bakery and retail areas.
• Handle guest complaints effectively and involve a manager at the appropriate time.
• Answer phone calls using the company script for the applicable meal period.
• Assist with expediting and delivering meals to dine-in guests.
• Assist with greeting and escorting guests to tables.
• Assist with cashing out guests when the cashier is unavailable.
• Assist with pre-bussing tables, rolling silverware, and other needed tasks.
• Assist in other job categories as requested and perform all other duties as assigned.

Benefits

• Competitive compensation, up to $15.00 per hour depending on restaurant concept experience.
• Health and welfare benefits.
• 401(k) with company match.
• Flexible scheduling.
• Opportunity for development and career growth.
• Early close and no late nights.
• Work-life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed