Rep, I Carrier Sales

U.S. Xpress•Tempe, AZ

5d•$45,000 - $52,900•Onsite

About The Position

The Carrier Sales Representative facilitates the successful movement of customer loads by contracting with and managing an outsourced network of transportation providers. The role tracks freight to ensure customer requirements are met and prioritizes providing carriers and customers with a high level of service. The position is based in Tempe, Arizona, and is not open to remote work. The listed hours are 0700–1700. The representative negotiates rates and secures load coverage while managing carrier relationships and profitability. They build and maintain a carrier network, support trailer-network balance, monitor carrier performance, and grow the book of business to meet customer needs. The role also involves coordinating with internal teams and external partners, gathering market and lane-rate information, sourcing and vetting business opportunities, checking carrier credentials for compliance, and monitoring, tracking, and tracing loads. The employee participates in meetings and training and collaborates across the organization.

Requirements

High school diploma or equivalent required.
Experience thriving in a fast-paced, deadline-driven work environment.
Ability to negotiate, persuade, and manage conflict.
Ability to assess organizational dynamics and manage change.
Ability to work quickly and efficiently, test solutions, learn, and iterate quickly.
Forward-thinking and solution-driven approach.
Effective communication through various channels.

Nice To Haves

Bachelor’s degree in a related field or equivalent experience preferred.
Experience in sales, transportation, finance, or hospitality preferred.
Intermediate proficiency with Excel and/or Power BI preferred.

Responsibilities

Manage carrier relationships, negotiate rates, and secure load coverage while maximizing profitability.
Establish, grow, and manage a carrier network through lead generation, cold calling, and referrals.
Maintain working relationships with carriers, transportation providers, drivers, and internal and external stakeholders through proactive communication.
Work with carriers to encourage use of U.S. Xpress digital and automated systems.
Contribute to balancing trailer networks through carrier relationships and accurate system data.
Monitor carrier performance to maintain a high level of service.
Use carrier relationships and the carrier network to grow the book of business and meet customer demands.
Work with internal teams to resolve issues for carrier partners and customers.
Manage carrier communications and documentation in company systems.
Gather and communicate marketplace capacity supply-and-demand information to understand market conditions and lane rates.
Source new business opportunities, vet them using internal and external data, and provide market feedback to the strategic procurement team.
Review carrier credentials to ensure compliance with U.S. Xpress Logistics and customer requirements.
Monitor, track, and trace all loads.
Prioritize service by providing carriers with a high level of service.
Collaborate across all levels of the organization.
Attend and participate in meetings and training on developments, goals, and objectives.