Carrier Sales Rep

Circle Logistics•Fort Wayne, IN

2d•Onsite

About The Position

The Carrier Sales Rep builds and grows a carrier book of business by developing strong carrier relationships, expanding the carrier network, negotiating freight rates, and coordinating daily shipments. The role works with carriers, drivers, customers, and internal teams to ensure pickups and deliveries occur as planned, provide competitive same-day freight options, and deliver reliable service on every load. The position requires market knowledge of shipping lanes, geography, and seasonality, along with strategic carrier sourcing based on shipment volume and lane density. The representative collaborates on pricing and account implementation plans, monitors performance against department KPIs, maintains carrier records, and communicates shipment details and updates. Issues must be handled promptly and professionally, with escalations following Circle Logistics policy. The role may also take on additional responsibilities as needed. Work is generally performed in an indoor office setting, with occasional outdoor company events. The environment is controlled and temperate, though outdoor activities may involve heat or cold; noise is usually moderate to loud. Schedules may vary and include evenings, weekends, holidays, and extended hours as business dictates.

Requirements

High school diploma, GED, or equivalent experience.
Proficiency in Google Drive and Excel, including VLOOKUP, pivot tables, and reports.
Strong written and verbal communication skills.
Ability to multitask in a dynamic, high-energy environment.
Detail-oriented and organized.
Positive attitude.
Professional presence and integrity.
Problem-solving ability and strong time management.
Reliable work ethic.
Flexibility to work nights, weekends, holidays, and other schedules as business needs require.
Ability to meet the listed physical demands, including walking, prolonged seated work, reaching, bending, stooping, pushing or pulling, and lifting.

Responsibilities

Build a business strategy and grow a book of business with carriers.
Expand the carrier network and develop mutually beneficial carrier relationships.
Negotiate freight rates.
Manage daily shipments to ensure pickups and deliveries happen as planned.
Collaborate with the team on pricing strategy and account implementation plans.
Communicate effectively with internal and external stakeholders.
Resolve transportation problems with urgency and professionalism.
Identify new carriers strategically based on volume and lane density.
Maintain knowledge of shipping lanes, geography, and seasonality.
Meet KPIs and goals established by department leadership.
Deliver reliable service on every load.
Handle and communicate issues promptly and professionally to appropriate people.
Qualify carriers before booking shipments.
Maintain communication with carriers, customers, and Circle teammates.
Share load details with drivers at booking and communicate changes.
Escalate issues according to the Circle Logistics Escalation Policy.
Provide load updates to Operations Representatives, Account Managers, and Client Strategy Managers as needed.
Build and maintain a spreadsheet of current and past carriers.
Provide competitive same-day freight options to customers.
Support critical loads and critical customers.
Take on additional responsibilities as assigned or needed.

Benefits

Promotion path to a salary-with-commission role after meeting performance-based benchmarks.
On-site training and career development.
Paid holidays and paid time off.
Health insurance.
Vision insurance.
Dental insurance.
Life insurance.
Disability insurance.
401(k) plan.
Room for advancement in a fast-growing company that promotes from within.