Carrier Sales Rep

Circle Logistics•Fort Wayne, IN
•Onsite

About The Position

Circle Logistics is a third-party logistics (3PL) firm that uses technology, industry experience, and employee ingenuity to provide transportation solutions. The Carrier Sales Rep develops and grows a book of business by building carrier relationships, expanding the carrier network, negotiating freight rates, and managing shipments. The role coordinates with carriers, customers, and internal teams to keep loads on schedule, communicate updates, resolve issues, and deliver reliable service. The position is based primarily in an indoor office setting, with occasional outdoor company events. Schedules vary and may include evenings, holidays, weekends, and extended hours as business dictates. The environment is controlled and temperate, though outdoor activities may involve heat or cold; noise is usually moderate to loud. Starting pay is $20 per hour plus commission, with a promotion path to a salary-plus-commission role after meeting performance-based benchmarks.

Requirements

  • High school diploma, GED, or equivalent experience.
  • Proficiency in Google Drive and Excel, including VLOOKUP, pivot tables, and reports.
  • Clear written and verbal communication.
  • Ability to manage multiple tasks and adjust priorities as work changes.
  • Ability to keep spreadsheets accurate and records organized.
  • Ability to work constructively with others when challenges arise.
  • Honesty and follow-through on commitments.
  • Problem-solving and time-management skills to meet deadlines.
  • Ability to complete assigned work reliably and keep others informed of progress.
  • Ability to work nights, weekends, holidays, and extended hours as business needs require.

Responsibilities

  • Develop a business strategy and grow a book of business by building strong carrier relationships.
  • Expand the carrier network and maintain mutually beneficial relationships.
  • Negotiate freight rates that work for carriers and customers.
  • Manage daily shipments to keep pickups and deliveries on schedule.
  • Work with the team on pricing strategy and account implementation plans.
  • Keep internal and external stakeholders informed through clear communication.
  • Resolve transportation problems promptly and professionally.
  • Find new carriers strategically based on volume and lane density.
  • Keep knowledge of shipping lanes, geography, and seasonality up to date.
  • Meet KPIs and goals set by department leadership.
  • Deliver no-fail service on every load.
  • Handle and communicate issues promptly and professionally to the right people.
  • Qualify carriers before booking to prevent service issues.
  • Maintain communication with carriers, customers, and Circle teammates.
  • Share load details with drivers at booking and keep them updated on changes.
  • Escalate issues following the Circle Logistics Escalation Policy.
  • Provide load updates to Operations Representatives, Account Managers, and Client Strategy Managers as needed.
  • Build and maintain a spreadsheet of current and past carriers.
  • Provide the customer's team with competitive same-day freight options.
  • Support critical loads and critical customers.
  • Take on additional responsibilities as they arise.

Benefits

  • Starting pay of $20 per hour plus commission.
  • Promotion path to a salary-plus-commission role after meeting performance-based benchmarks.
  • On-site training and career development.
  • Paid holidays and paid time off.
  • Health, vision, dental, life, and disability insurance benefits.
  • 401(k) plan.
  • Room for advancement in a fast-growing company that promotes from within.
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